CVS is a pharmacy that receives mixed reviews but is generally appreciated for its helpful staff and efficient service. Customers often highlight the exceptional care provided by specific employees, such as a young man who was kind, informative, and quick to assist with prescriptions. One reviewer praised a pharmacy worker named Melissa for her friendly attitude, knowledge, empathy, and personalized approach, making their experience memorable and comfortable. She manages multiple tasks efficiently while maintaining accuracy, ensuring prescriptions are filled correctly and on time. Another customer expressed satisfaction with Bryce, a pharmacy staff member, describing him as pleasant, knowledgeable, and a great addition to the team, which led them to switch prescriptions to this location. However, not all experiences are positive. Some reviews mention dissatisfaction with store cleanliness, especially regarding restroom conditions. One reviewer, who visited for a vaccine, found the store messy and the restroom in poor condition, with dirty floors, empty or poorly stocked paper and soap dispensers, and visible grime. They noted the store appeared short-staffed and called corporate to report the restroom issues, emphasizing the need for thorough cleaning and better monitoring of cleanliness and supplies. Overall, CVS is recognized for its helpful and friendly pharmacy staff, with a few concerns about store cleanliness and maintenance. Customers appreciate the personal touch and professionalism of certain employees but suggest improvements in store upkeep to enhance the overall experience.
Allie at CVS Nashville Hwy in Columbia TN is amazing! She would not give up until we succeeded in printing my photos. My old android phone would not connect to the kiosk.
January 2026
I always enjoy shopping here. 99% of the time I can find it here without wandering all over the store when I don't have time to browse. Great personnel too.
January 2026
I love to shop CVS!! Wonderful and helpful pharmacists and friendly cashiers!