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August 2023 by T. A
Don't ever get a phone from Metro by T-Mobile they're horrible they'll tell you anything they want to get you to sign with them and then once they do they don't care about you anymore!! I literally just paid a bill a month ago unlimited everything my phone didn't work the whole month and they didn't reimburse me they didn't do anything so I switched 2 T-Mobile.
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August 2023 by carl gonyon
Amazing and friendly service from the lady working. She was very helpful in setting up the phone plan.
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March 2023 by Connie Staggs
I have been to there 2 or 3 times in a month to buy 3 phones. NO PHONES !!! Look like it closing.
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January 2023 by Xris tyne
Great location, clean but they don't have enough staff to assist customers. I've always had to wait for help for more than 20+ minutes.
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December 2022 by Barbara Black
I was wanting to change service due better deal.....which it's NOT WAT I WANTED TO DO, AFTER AN HOUR OF BEING TOLD I COULDN'T GET THE PIN ?# I WENT BACK TO METROPCS AND CURTIS HELP ME WITH NEW PHN, HE AWELL HELPED ME A FEW WEEKS AGO AT ANOTHER LOCATION, NEED MORE PPL IN THIS WORLD AND COMPANY LIKE HIM.....THANK YOU CURTIS IM OVER SATISFIED WITH THE SERVICE HE CONTINUED TO GIVE!!
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December 2022 by Paula Durham
Store smelled of weed. Customer service rep seemed buzzed.
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December 2022 by Sophonia Choy
Horrible customer service they never answer their phone. Trying to switch over and keep the same number and they gave us the wrong transfer pin on purpose. And the customer service was just horrible 0/10 would not recommend
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October 2022 by Steven Poynter
I took my mom she was getting an upgrade new phone. They very nice and very knowledgeable they have her pick out the best phone for her needs and programmed it for her
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September 2022 by Allie Womack
Travis was very helpful! We needed 2 new lines and a prepaid plan and helped us out a lot.
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September 2022 by Angel Williams
This was my 2nd time in this store. I don't even live in the area. Travis gave me 5 star help and information both times. Was thinking of switching carriers. Might not now.
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August 2022 by Chrisie Mckennon
I had such a wonderful experience with Travis at the location on James Campbellville store. He was so very helpful and made our stressful situation a laughable time. We got it all work out and everything work out perfectly!!! Thanks Travis
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March 2022 by Angela Alexander
Very help and work for u and finds u the best deal they have I got 2nphones and 4 tablets for 300 that's was service and activation as well highly recommend them
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February 2022 by Tiffiany Greene
Great customer service experience withTralisa one of the best I've ever had. Thanks MetroPCS.
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January 2022 by Cody Barron
Prices change as you buy the phone. They tell you one thing and change it around. Plus many workers told me they sell phones not through PCS to make extra side money. Better look into the management and workers here, Metro PCS. You're being played! Just like the customers!
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September 2021 by Dustin Cantrell
Jordan and tralisa where awesome... I had a great experience ...