Verizon is a trusted provider of mobile, 5G home internet, and business solutions. Customers can visit the Columbia store or shop online for convenient options, including in-store pickup, free 2-day shipping, and same-day delivery where available. The store's knowledgeable staff, such as Nate and Manager Mike, are praised for their outstanding customer service and willingness to go above and beyond to assist clients, even with complex issues. Reviewers highlight the patience and care shown by the representatives, making the store a go-to destination for those in need of electronics support. However, some customers have experienced longer wait times, suggesting room for improvement in the store's efficiency.
***** Five stars for sure. We were in store 8/5/2022. Manager Joshua was the best. He could not have been more professional. Extremely helpful and obviously well-trained. Employee Jeff also to be commended.
July 2024
We needed new phones and Nathan was very knowledgeable on which phones and plan best suited our needs. Nathan was patient as we decided on our purchase. He is very good at multitasking and helped others while our old phones were transferring data to our new phones.Thank you Nathan and look forward to doing business with... read full comment
February 2024
Nate was our salesman and he was amazing! So helpful through the entire process and was honest and open with us, I even had a issue with my number transferring over and he was so quick to help me out and solve the problem within 15 mins of me calling. if you go here we definitely recommend you talk to Nate :)
