Verizon is a trusted provider of mobile, 5G home internet, and business solutions. Customers can visit the Columbia store or shop online for convenient options, including in-store pickup, free 2-day shipping, and same-day delivery where available. The store's knowledgeable staff, such as Nate and Manager Mike, are praised for their outstanding customer service and willingness to go above and beyond to assist clients, even with complex issues. Reviewers highlight the patience and care shown by the representatives, making the store a go-to destination for those in need of electronics support. However, some customers have experienced longer wait times, suggesting room for improvement in the store's efficiency.
***** Five stars for sure. We were in store 8/5/2022. Manager Joshua was the best. He could not have been more professional. Extremely helpful and obviously well-trained. Employee Jeff also to be commended.
April 2026
Nate is absolutely THE BEST!!! Don’t ever let him leave. He goes way beyond excellent customer service. ~Mary~
April 2026
One of the best Verizon experiences we've had. Jane is so knowledgeable, clearly laid out all of our options on paper! We left with exactly what we needed with very fair prices. We are loving our new Samsung 26+ and Samsung 26mUltra. Highly recommend. Thank you Jane!!!
