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“I own a '21 Mazda CX-5 with Soul Red Crystal paint, you know, that special red color that takes your breath away. Well, after an unfortunate accident, I found myself looking for a body shop. My husband had ACE BODY & FRAME on Miller Ave recommended to him, so that's where we took her. I was keeping my fingers crossed that they weren't just some 'sand paper & paint' place, but a real body shop with lots of experience.
We dropped my car off and were met by the owner, Jack. He seemed like a really nice guy who knew and worked in the business for a good while. But charming personality and smile aside, could he match my Soul Red Crystal paint????
After reading horror stories online about having repairs done with this color and ending up with a 2-toned car, I was getting pretty nervous, so I checked in with Jack a couple times. Nope, I couldn't have my car back. Yup, parts all arrived, but Jack wasn't happy with the paint color. I KNEW IT!!! This beautiful color (which was the reason I bought my car) was giving him some grief. He wasn't giving it back until he was happy with it. So I waited a couple more days and then got a call from Jack saying she was ready.
With a little trepidation, we went to pick her up. She was sitting out front so, of course, I had to do a walkaround before going in to see Jack. I looked at all the seams (original and newly painted plastic) side by side, and I was so relieved to see a perfect match!!! That deep red crystal color that your eyes seem to look through, not just at; it's reflective, dynamic! A perfect repair by an amazing business right here at 1001 Miller Ave.
If you need body work on your vehicle go to Ace Body & Frame and let Jack and his talented crew take care of you. They'll do it right!”
“Great experience, just got my Harley Davidson fender done here! And the knocked it out of the park!! Super friendly, they really listen to your needs! Was surprised how fast they got it done for me! This will be my shop for now on! Thanks guys!!!”
“While traveling we found ourselves with a burned-out brake light and no tools to fix. The staff here were very helpful and provided great customer service to help get us back on the road. Much appreciated!”
“Bought our 3rd GMC from Nick Sayere at Dave Kirk Chevrolet in Crossville. Again, we are not disappointed in the service we received at any point in our transactions with him. He's a great guy to dal with and goes the extra mile to get everything in order. This made our 4th vehicle from Dave Kirk and it won't be the last. I use Scott Elmore in the service dept and he is top-notch! The only problem I have with the dealership is the stopped letting me call Scott to schedule my oil changes. I do not like the new scheduling process....not at all!”
“Very good work on my 2007 Ford Fusion. Left front damage was repaired, the paint was matched perfectly and the body panels lined up at a reasonable price (lowest price estimate from 3 other shops in town). Good job, thanks +++.”
“First class work - I took my 2002 Chevy Silverado in for a complete respray and cosmetic repairs to dents and scrapes. I've owned it since 2003 - no rust and only 85,000 miles. It now looks like new, extremely pleased with the excellent quality of the work - a fair price for high quality.”
“Very helpful, they make sure you get the best deal and tell you about the product as well as let you k ow about new parts that may be a tad more expensive BUTTTT. They make it so much less work for one, but they also are safer. ? ? ?”
“I had dropped my motorcycle that damaged my right pannier.
I called several collision shops but none of them said they could do it.
Contacted Chans and they said they could.
Not only did they do it, they knocked it out of the park.
The color match is on point.
I really should have taken a picture of what it look like before so you can see what a difference it makes.
But I had to write this review because I'm happy with the returned product.
My upper 31L pannier is a little Sun faded,
So I'll probably be back to have them correct the paint on that too.
Thank you to Jarred and those who assisted him in this.
And thank you Chans for being a shop that welcomes challenges!”
“The Volvo parts I purchased on Saturday morning solved a big problem. Their service was excellent, the parts were complete, and the prices were reasonable. Highly recommended.”
“Baisley’s Body Shop was recommended to me and I’m sure glad they were.
Couldn’t avoid running over 3 pieces of tractor trailer tires. Damaged front bumper, several things underneath car, front radar sensor and front facing camera. The owner Sam said it would be fixed like it was his car and it was. You’d never know anything ever happened. He and his crew did an amazing job calibrating sensor, camera and using only parts he thought were best, not always what insurance wanted. The office manager Dave dealt with our insurance to get everything covered so that we only paid our deductible.
Hope we never need them again but would only go there if we did.
You can’t go wrong with Baisley’s Body Shop!”
“One of the coolest things about this place is that they will give out a coupon to new residents in the area to try and generate business but the stuff you can get with that coupon are pretty useful. For instance I got a brand new set of wiper blades for my car which would have cost me around $50 for free. So good for you Parts City. I appreciate the gift and I'll definitely be using your store for my future parts needs”
8AM - 5PM
1609 Howard Springs Rd, Crossville
Auto Parts
“Great experience. Went in for an estimate for some scratches on my car and they thought they could just buff them out instead of having paint work done. They dropped what they were working on to try and see if they could get them out, and they succeeded in making it look new again. Thank you very much for the results!Service: Body & Trim”
7AM - 4PM
1099 Industrial Blvd, Crossville
Auto Parts
“I retired here from CT 8 years ago and never knew there was an auto parts side to the Tri-County John Deere etc. dealer. You couldn't ask for a nicer group of people. Helpful, friendly and the price for my battery was $63 less than NAPA. I am not badmouthing NAPA just stating a fact. I will be visiting them again when I need parts for my autos.”
“The service dept was very busy when I arrived. After waiting a few minutes, my service rep apologized for the wait & explained the reason.
He was very kind & thoughtful when helping me. The appointment did take longer than expected, but I think that was because of how busy they were.”
“I used Roy Wellman's Body Shop for multiple foreign cars, and I was extremely pleased with the work, price (under estimate), and punctuality provided. Would use them again and would recommend to friends and family.”
“Passing thru on vacation. Had a major issue and the guy I dealt with was super helpful and tried to help me out anywayhe could. Didnt catch his name but it is very much appreciated!”
“I can always rely on auto zone. They always had my parts I need for my Jeep & Camaro. And if they don’t have it in stock, they always have it the next day. Friendly staff and helpful”
“McKayla was my technician and she educated me on my tire and clearly explained my tire's status. She provided a quote of a new tire. I appreciated her courteous attention and answering my questions. I was also seen sooner than quoted- under 20 minutes. We will continue to go to this Walmart auto care in crossville, tn with great service like this. Thank you!”
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“Overall, I’m very satisfied with their work. When I went to pick up my vehicle after the repair, the hood was ever so slightly off. The staff noticed it as well and would not accept my deductible until it was corrected, which I really appreciated. I brought the car back a few days later, and they had it fixed within an hour.
I’m not a big fan of paint blending, but realistically it’s hard to find a shop that doesn’t do it and will still stand behind their paint match. Time will tell on long-term quality, but so far everything looks good. Overall, very satisfied with the experience and the professionalism of the staff.”