This Cricket Wireless Authorized Retailer is consistently praised for its excellent customer service. Reviews highlight that the staff is friendly, helpful, courteous, knowledgeable, and super kind. They are described as going above and beyond to solve problems, with a great positive attitude. Customers note the team works through unexpected hiccups and provides thorough explanations. While the store can be busy and sometimes requires a wait, the service experience is frequently called the absolute best. Multiple reviewers specifically commend the store for keeping their business, saving them money, and providing exceptional support even during wider service outages. The overall sentiment is extremely positive, with strong recommendations to visit this location for knowledgeable and caring assistance.
I didn’t get the girls name but she was amazing! Very outgoing!!
April 2024
I love this place. Staff is always helpful. Sometimes you have to wait. It's a busy store. Staff courteous & knowledgeable. I've moved from area but only 30 min. away. I'll go back to this store if I have to.
September 2023
The Crossville store is hands down THE BEST customer service. Specifically Scott Davenport. I'm not tech savvy so if I just can't figure something out he always has an answer. He goes over and beyond. Great positive attitude. Just a really caring human that treats his customers the way he would want to be treated!
