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November 2023 by Tyler Deniston
Cost $160 to flip the switch on. Calls the police. Not sure if they could find vec on the fireman's door.
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September 2023 by Michael McNeely
Third world countries have more reliable power grids. VEC is incompetent. I've never seen so many outages.
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June 2023 by Ryan T
This place is run by crooks! Somehow had an online payment default to an older payment option got a confirmation receipt saying all good balance $0. Then at work when they turn off my power and say it is due to the bank the payment option went to denying payment so was charged $30 for the return and $30 to reconnect. Basically out $60 bucks due to a careless mistake but I feel like they could at least have waived the reconnect fee since their systems told me I was good to go. Trash company.
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May 2023 by Erin Morris
Nasty customer service. Don't mess up and get your power turned off because they will add $30 on to your next bill and not tell you what it is.
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April 2023 by Sue Wallace
I have never in my lifetime lived somewhere that the power goes out this much. It is constantly going out. It doesn't matter if it's sunny or rainy. Constantly worried that I'm going to lose my food. I'm not complaining about the line workers. I'm complaining about the people in charge to stop this problem.
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April 2023 by The Alpha Spoon
They charge so much and I get power outages every other day
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March 2023 by John Dalton
PSA: DO NOT MOVE SOME WHERE THAT USES THIS ELECTRIC COMPANY!!Not that this company will care regarding this review, but Today we are dealing with a 2nd outage, tried to call every VEC number and NONE of them are working, no notification on the outage or estimated time of restoring. This electric company has got to be the WORST company of any state I’ve ever lived in. UNSCHEDULED Outages happen ALL the time, I call and they say oh it’s bc you live in the “wet lands”. Ummmm this is above ground electric WHAT does that have to do with anything. VEC needs to be bought out or shut down.
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March 2023 by tnshawnhoney & “TN SHAWN HONEY” TN Gay Dads
Absolutely gotta be the worst service I’ve ever had… quick to take your money not so quick keeping on your power.. lived here 1.5 years already had over 14 outages and counting.. currently without power today for the second time and their phone lines are cut off, no outage notification, no eta for restore… HELLO IS ANYONE OUT THERE?!
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March 2023 by Cyle Thurman
My power has been out for 4 hours now. I have called both numbers to report it, but neither of them are working. I am very displeased and a little agitated at this point. I wish someone would fix this problem before it’s night time or it will be one cold night. :(
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March 2023 by C
Can people get some money taken off the bill for compensation from all the food that is lost because it takes so long for power to be restored!!!Yeah.. I didn't think so...
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January 2023 by Chris Hicks
The most unreliable power company I have ever had weekly outages. No accountability something Hass to change the state needs to step in
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September 2022 by zachary ellis
Constantly losing power with this company and take forever to repair looking at moving to a new location and having another power company will definitely be a deciding factor of where we move
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September 2022 by Tyler G (PitchingMyTent)
Never had the power go out as much as I have at my current location.
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September 2022 by Charley Draper
How in the state of Tennessee, is my bill over 300 dollars, when I have my heat low? Gauging much, VEC.
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September 2022 by Tray Carter
I used 71 Kwh and y'all took all 38 dollars from my account!!! Are you fkin kidding!!
