Ascend Federal Credit Union is a Middle Tennessee not-for-profit financial cooperative owned and operated by its members. This full-service institution offers a range of financial services, including mortgage and auto loans, credit cards, checking and savings accounts, retirement and investment services, and fee-free access to over 55,000 ATMs worldwide. Ascend is committed to educating and helping its members become effective financial stewards, offering a financial education center, budgeting tools, financial calculators, educational seminars, and annual scholarships. Federally insured by NCUA, Ascend provides "Banking without the Bank" experience. While some members have had negative experiences with fraudulent charges and account issues, others have praised the friendly and helpful staff, as well as the ease of opening an account with just $5. Overall, Ascend Federal Credit Union aims to serve its members with a range of financial services and support.
i love banking here! the people help you in any way they can & make it super easy for you to understand!
December 2024
Riley Gill was fantastic! Very friendly and extremely helpful
April 2024
Riley Gill helped me IMMENSELY in resolving the fraudulent charges on my debit card, and stayed in touch with me throughout the day for the past few days, giving me peace of mind that the charges would be reversed. I appreciate her time and sincerity so much, this branch has a major gem with Riley.