“Cooper Oliphant went above and beyond to get my husband a new debit card and take care of a possible fraudulent charge that locked his old card. Thank you Cooper for such wonderful customer service!”
“Jennifer Leathers and Amber England were excellent in helping me with technical issues , balance transfer, opening checking accounts for my kids. Very kind and patient.”
“Been with ascend for over a year now, I have dealt with many banks and ascend is the best at what they do they will bend over backwards to help any way they can I'm proud to call them my bank and plan to do buisness with them for a long time.”
8:30AM - 12PM
500 Henslee Dr, Dickson“Friendly! I walked into the office yesterday to make a deposit every employee in the office said hi to me using my first name. I walked out of there with a smile.”
“Great to work with, local bank with big bank features and digital security. They don't sell their loans so you know who you'll be working with is who you signed your loans with.”
“I have been an account holder with First Federal Bank since I was a 17 years old. It's been more than 16 years since I opened my account there. I've never experienced an issue. They've always been so kind and courteous. Very prompt too, when issues arise. I had an experience where my identity was stolen. They shut it down and contacted me immediately about a suspicious pending charge. It was not me. They contacted the business that the fraudulent transaction was pending for. Took care of it and set everything up for me to better protected.”
9AM - 12PM
123 Beasley Dr, Dickson“Demetrius is my favorite teller. He is always kind and helpful. His cheerfulness always makes my day. Going to the bank is hardly considered a fun experience but I always leave here with a smile, thanks to him. Everyone who works here is kind but Demetrius is so full of life that you just can't help but be in a good mood after talking to him. Regions is very fortunate to have him.”
“Though this branch has its ups and downs, so does every other business in America whether it be system crashes or ATM doesn't allow deposits (I have encountered this a lot at this branch and a few others). I got to say, I like this branch's resilience and they have integrity, especially when I deal with Mike McAllister. I know things will get done and happen when Mike's around. Shout out and kudos to you, you're the man!”
“New to this bank went to order something for my grand son for Christmas boom fraud on my card 4 hours waiting on phone with no resolve yet since 9 am. It's resolved and explain . Thank you”