Cricket Wireless Authorized Retailer in Elizabethton has received positive feedback for its excellent customer service and welcoming atmosphere. Customers appreciate the dedicated staff, including the new manager, who has been praised for going above and beyond to assist them. David has been recognized for his exceptional help in setting up devices for those who may struggle with technology, ensuring a smooth experience for customers. The store offers a great selection of phones and accessories, and the staff is noted for being professional and knowledgeable. With recent improvements under new management, customers are encouraged to visit and experience the friendly service themselves. Many express their intention to return due to the positive experiences they've had at this location.
Chris, the manager was super helpful and honest, multitasked multiple customers, even ones in other languages. Was a great experience. 5 stars
November 2024
Hey. I just wanna say I came in with phone trouble and Chris went ABOVE AND BEYOND. Actually, it seemed as though he wasn't going to be able to fix my issue, but he called me back halfway to the door, and everything was GREAT. If you have any problems go in and ask for Chris.
September 2024
Matt and Jeff was so helpful I was with Cricket and before and came back
