Pep Boys Farragut on Kingston Pike offers a wide range of auto services, including oil changes, tire replacements, brakes, batteries, inspections, towing, and other repairs, with same-day appointments available. Backed by 100 years of experience, the shop employs ASE certified mechanics who go further to help customers go farther. Customers appreciate the friendly and professional service provided by the staff, especially Rachel, Casey, and Ryan Byrd, who are recognized for their helpfulness, kindness, and caring attitude. Many reviews highlight the shop’s integrity and dedication to customer satisfaction, with staff resolving issues with honesty and professionalism. The team is praised for turning stressful situations into positive experiences, whether it’s fixing a flat tire, handling urgent repairs, or assisting during busy times. Customers feel confident in the shop’s knowledgeable staff and appreciate the genuine care shown during their visits. Despite busy days or unexpected system issues, the staff remains friendly and accommodating, often going out of their way to ensure customers feel valued. The shop’s integrity, helpfulness, and dedication to quality service make it a trusted choice for auto repairs and maintenance in the Knoxville area. Overall, Pep Boys Farragut is highly recommended for its outstanding customer service, professional team, and reliable automotive care.
Robert helped so much and was so nice. Our car was done in no time
July 2026
Fast service, great communication and friendly. I was in and out! Robert was a great help from start to finesh
July 2026
Came in to get my oil changed and Robert helped answer all the questions that I had! Very helpful and efficient, look forward to using Pep Boys for all my vehicle needs.
