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July 2024 by Larry Lewis
Thanks to Okkie for helping me to get my phone fix.
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July 2024 by Duke Jones
Wanted to leave line down across road and wait for appointment 2 days out.
County road department said that was unsafe and would I cut it.
I can not believe they felt it was safe
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July 2024 by Tyler Ryan
Great staff!! Took care of my concern so quickly!
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June 2024 by Julie Hunter
I was not having a good day with a water damaged mobile phone. The repair shop recommended the Farragut Spectrum for my convenience. I was greeted by Ron Parkinson. He was very knowledgeable and professional and turned a bad day into a blessing.
Everytime I speak to anyone through the Spectrum Network they keep me as a customer. They are courteous and friendly.
Spectrum will always have my business.
Thank you for all the generous, and caring staff in your company.
Thank you Ron Parkinson for your blessings and your excellent quality of service.
Julie Hunter
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June 2024 by David Lee
Great service. Thanks folk.
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May 2024 by T.A Pruitt
Great service and quick. I have phone issue and they fix it really quick.
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May 2024 by GIORIA FINE
Oki help me with my phone. All great now. Thank you.
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May 2024 by Ronnie Fine
Great service and great employee.
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May 2024 by Nancy Clement
Oki has been great. Helping me with my account and set me up with my new phone on greatest price.
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May 2024 by Barbara Johnson
Great service
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May 2024 by Jimmy Smith
The folk are great.
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May 2024 by Devonna Esslinger
Place is great, guy name Oki has been helping me with all my phones issue. I wouldn't get extra help from T-mobile in past.
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May 2024 by Allison Sousa
This review is about spectrum in general, not the particular office closest to us. The only reason they get any stars is because when the Internet worked, it had good speed. Other than that, watch your bills carefully - I think they count on people autopaying and never looking at the details (guilty!). I was being charged for 2 services totaling over $80 that we 1) didn’t even know we had, and 2) obviously never used. Supposedly it was a “bundle offer” from when I signed up, but I never agreed to a bundle. Also, we lost service a LOT over the past 3 years, so we decided to go with a provider who offers fiber.
I highly recommend taking a shot of your favorite alcoholic beverage if you call them to disconnect service! Took THREE phone calls - each offering me a different rate to stay and blatantly not wanting to take “no” for an answer. One rep even tried to bully me into staying! Completely uncalled for. I know these folks are just doing their jobs, but the entire disconnection process was EXTREMELY stressful (which is the last thing I need more of).
I do NOT recommend.
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May 2024 by Sue Ramsey
R. was very helpful. He was professional, he listened and took care of my concerns, and as I was waiting I noticed how efficient and polite and professional he was with handling others that would come in with problems. I will definitely return to this store.
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May 2024 by Joe Winters
Great.
