The Spectrum Store on Kingston Pike in Farragut provides services for Internet, mobile, cable TV, and equipment. Reviews consistently highlight exemplary customer service. Employees are described as helpful, professional, efficient, and polite. They listen to concerns and take care of problems, even in busy situations with many customers. Staff members go above and beyond, assisting with phone issues, setting up new devices, and explaining technology with patience. They help with matters beyond their normal duties, staying with customers through tedious processes to prevent frustration. The team handles demanding situations calmly and works to get everything right. Customers find the employees knowledgeable and friendly, leading many to state they will definitely return to this store for their service needs.
All of the workers at the Spectrum store were very friendly, knowledgeable and professional. I dealt with Rodney and he was fantastic! 5 stars just for Rodney! Spectrum should give him a raise!
May 2026
To be honest, the first time I walked into the store I wasn’t too pleased but every other time after that, I’ve absolutely fallen in love with the employees. They are so helpful amazing. They take their job seriously and they want to truly help you and I really greatly appreciate them thank you.
April 2026
Great help good location some of the nicest and extremely helpful
