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November 2023 by MAE
Great service, quick, friendly and patient! Thanks to Charles and Clara for making the process so simple.
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August 2023 by Susan Vernon
Charles at the Franklin, Tn Advance Financial was awesome! He was very professional and patient with my questions. He has excellent client relation skills. Kudos to Charles!!!
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April 2023 by Alec Kasper
What an awesome visit! Charles is consistent everytime :)
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February 2023 by Katharine Wingerd
Clara was so awesome! I wasn't sure how the process worked and she helped every step of the way. Not only was she helpful, but she was very friendly and professional!
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February 2023 by Robin Batts
Kristina was professional, helpful and kind as well as the manager Charles. I would recommend anyone to go there.
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January 2023 by Georgia Harris
Clara was great helping, she was always smiling and had a great attitude
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January 2023 by Rubina Jaffer
Very helpful person and happy smiling all the time. Always wanting to help. Very professional
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January 2023 by Shawn Brown
Charles helped me today and he was the best customer support person I've ever had at any store anywhere.
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September 2022 by Harry Sundberg
Megan, was very professional and great help in a jam. Thank you so much for all you do.
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August 2022 by breanna collins
Charles and Clara are the best!! Very nice and stayed after hours to help me out! Would recommend them to anyone trying to find a new bank or get a loan!
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July 2022 by Sandy Brito
This store is cooked, be careful with your cash payments , it will disappear, make sure you get a recip
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April 2022 by Lucy Diaz
Mr. Charles Butler was truly a-lot of help. I was stuggling to resolve a issue after multiple attempts with customer service. He was the only one who understood the importance of fixing this issue at hand and tackled it in a very timely manner! I had lost hope as it seemed there was no resolution and it seemed to be a dead end. Thank you again to Mr.Butler and his team.
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October 2021 by Heather Hickox
Charles Butler, Mgr. of the Franklin location, is a national treasure. @AdvanceFinancial, I don't how much you're paying this man... but it isn't enough! He helped secure a loan for me when I was in a difficult financial situation, so I could afford to travel to Texas to see my daughter for her birthday. He went above and beyond and walked me through every step of the process. Such a nice guy and a real professional. A1 service, Charles. Thanks again!
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September 2021 by Sherrie Hawkins
Charles Butler for the Franklin location was absolutely professional, helpful and knowledgeable about my loan and really blessed me today so i can pay for my bills. God Bless him and I wish everyone can experience the moment I had with Charles Butler. This company has an awesome manager working for them. Have a great day!
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June 2021 by Bria Collins
Charles was very helpful. He went over and beyond to assist me and I could not ask for more.