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April 2024 by Aimee
All the girls are lovely stayed a whole thirty minutes after closing to help me find my prom dress love them all big thank you to Maddison most all for helping me pick out the right dress!
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January 2024 by Kambria Justman
The staff was so friendly and the store is beautiful. I purchased a gorgeous Bible here! They also have lovely clothes, jewelry, and decorations.
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November 2023 by Sarah m
my favorite store! every time i come here, the employees are so friendly! the store is always clean and organized as well. i love how cute everything is and they always have great stuff on sale
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July 2023 by Rose Chambers
By far hands down my fav store in the whole mall!
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June 2023 by Michelle Wright
Great store! I love the big open area for sale as well. (It isn’t cramped like other stores!) Tons of variety and friendly sales associates! Always clean & organized ?️?
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December 2022 by Doug C
My wife and daughter get a lot of their clothes there which I could care less about but I have seen how they treat customers, handle returns, and go out of their way to help. Seems like a really well run store.
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November 2022 by Amanda Brush
This location is the absolute best! Everyone who works there is so patient and friendly, I've never had a bad experience. The store itself is big and is usually fully stocked with their newest arrivals!
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October 2022 by Ella Siccardi
The sale section is everything! The store itself always smells like a dream and we're always greeted by someone when we walk through the door. Dressing rooms are easy to access and spacious enough to fit an extra person or two if you need help zipping a dress, tying a top, or need a second opinion! The store is clean and welcoming and all the staff members are kind and helpful. They have outfits for so many occasions from the first day of school to senior portraits! Everything is well organized and even the sale section is sorted by size and color to make shopping easy and fun! The style of their outfits is so adorable all year round and it's the place I make sure to stop by every time I'm in the area. I even unknowingly snagged my engagement dress here and love everything about it!!
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September 2022 by Malachi Sallee
Ashland (or Ashlyn? ?) greeted us right when we walked in. Super friendly and I think my girlfriend would have bought everything in the store.
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November 2021 by Rose C
I walked in to a winter wonderland! I’ve never been here before and I met Gabby and Emma and they gave me the best service and made me feel so happy to shop with them. Thank you girls.
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October 2021 by Lisa Tutler-Jones
First time visiting while in Franklin. The jeans are really nice and stretchy. Unfortunately, a little too stretchy that I have the wrong size but I'll do better next time. I'll wear a belt. Overall it's just a really cute store and they had good customer service.
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October 2021 by Kendall Marks
Just had the sweetest experience at Alterd state! Kayley helped me and she was just sooo kind and knowledgeable! And very helpful with everything! Also no complaints about the products it’s all perfect and beautiful!
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February 2021 by Paige Bottorff
Great customer service. Would recommend this store to teenagers that want moms approval
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June 2020 by Gilda Morejon
Gorgeous clothes and great pricing. A pleasure to shop in this store.
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June 2020 by Heather Bede
This is such a fun store! Having never been in before, I visited on a recommendation from a regular customer. I love sun dresses and this clothing store had a LOT to choose from in both styles and color. There are also shirts, pants, skirts, and accessories. At $48 a dress (with a buy one, get one half off sale going on), I got excited. The quality of the clothing is great and everything I tried on felt soft and comfortable. The staff was really helpful and friendly without being in your face as you are trying to look around. I will definitely be back to see what new things they have later in the season!
