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February 2024 by Jason Rogers
I love everything about this place, but especially the people that work here. Big shout out to Arianna at the front desk - she's the icing on the cake. My new go-to in Franklin!
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February 2024 by Clare G
Dirty rooms. The front desk clerk was very nice. The rooms, disgusting. They must have no cleaning service. We were moved 3 times! 3 different rooms, and each room got worse. We went and bought our own cleaning supplies and cleaned it ourselves. The pictures on the website are very deceiving.
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December 2023 by John D
Absolutely a great place to stay. I would bring the hole family here. I highly recommend staying here. Clean and large rooms.great hot breakfast. Again I'm very pleased with this Best Western.
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December 2023 by Kimberly W.
Great budget option. Is it a motel? Sure. And it doesn't look like much from the outside. However, it is very well maintained. My room smelled neither of smoke nor industrial cleaner, which is often an issue with budget places. Very good hot breakfast, considering the price. They had eggs, biscuits and gravy, breakfast potatoes, and breakfast sausage. And they monitored it well enough so I never saw them run out. You do have to walk across the parking lot to access the lobby/breakfast, but that's the nature of the location. If you're coming off the interstate, your gps will probably try to take you through the back entrance, but leaving the place to hop back on 65 is super easy from the main entrance. The drive from here to downtown Nashville is all interstate, so while it's about 20 miles from there, it's only about a 20 min drive. It's also close to a bunch of random restaurants and strip malls, so even if you're not heading downtown, everything you might need is nearby.
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December 2023 by Charles Hurlbut
Nice hotel, for what I needed. Check in staff was great. My wife ask some cleaning staff a question. They stated that's not or room you need to find the person who cleaning it.
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December 2023 by Cynthia K.
We stay here every year as we make our way south for the winter. It is always clean, staff is friendly, facility is updated and breakfast is good. Great stay and value. Also great Mexican restaurant next to Pulblx.
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December 2023 by Jerre Hookey
There wasn't anything wrong; I just didn't like the bare basic nature of the place. It was clean and quiet. Breakfast was better than I expected, but I couldn't shake off the monastery like feel of it. But the nearest Hampton Inn was 2.5 times more expensive.
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November 2023 by Elizabeth Turner
Our family had 3 rooms. First night of our planned 3 nights, a little baby cockroach crawled over my sister's foot. This was in the middle of the night. Her and her husband immediately shook everything out and packed their things back in the car and barely slept. So we investigated the other 2 rooms and one of them had a dead, big cockroach under the desk. Hope they get this problem taken care of. We did let the staff know, and we were offered other rooms, but we cancelled our stay there and went elsewhere. Waiting to be compensated for our 1st night stay. We did lose valuable time packing back up, finding a new place with early check-in to get cleaned up for the day.
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November 2023 by Craig Boorman, Jr.
Surprisingly very nice accommodations and the continental breakfast was really good. Just wish it went later than 9am! Very clean and comfortable here. Well run establishment.
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October 2023 by Melissa
I like this hotel a lot. The renovations did wonders for it. The breakfast is OFF THE CHAIN it's AMAZING! I would literally stay here for that alone but the whole experience is great. Only thing I would change is that there are no laundry facilities, but they do have a laundry service of some sort, like a Cleaners type deal where you can have something dry cleaned and pressed. Lovely place and the price is very attractive, very clean, friendly staff, nice area. I give it a 9 out of 10.
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October 2023 by O H (Olly)
Location very convenient. Rooms are tired, AC was very noisy but essential considering the temps when we stayed. Quite a noisy spot just off the intersection. Staff were very helpful, nothing too much trouble, but doesn't save the motel from what it is - a tired and noisy spot.
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October 2023 by Lesley Jones
The hotel staff were friendly. Our room was clean,updated, the air worked,the beds were comfortable for the price. The hotel is right near restaurants and shopping. I would definitely stay here again.IRooms: The rooms were clean and comfy. The tv and air worked so I was happy.Nearby activities: The hotel has a pool and a large playground for kids. We traveled with children so they enjoyed getting to play in our downtime.Walkability: Several shops and restaurants are within a couple minutes walk.Food & drinks: The breakfast was decent. The lobby was full and the line was fairy long but the food was good.
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August 2023 by Hal Vaughan
Easy check in, helpful staff, clean room, comfy, great pool/playground area. Breakfast was GREAT!!! Eduardo’s fixins were the bomb. The rates for all this were tremendous. I’d like to plant this motel, etc,all along a trip across the country if I could.
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July 2023 by Flavio Fierros
I went to this hotel with 3 other people and all of us had rooms with beds that had bed bugs. I tried tell the manager and she only moved us to another room but the bed where we were moved to also had bed bugs. We knew the bed had bed bugs because we would wake up with red bites on are legs and arms. My stay here was very unsatisfactory. I do not recommend this hotel for families with children. It would not be very pleasant for your children to wake up with bed bugs bites.Rooms: The beds had bed bugs.
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July 2023 by H Barnhorn
It was a busy weekend in Nashville and this was by far the nicest looking and most cost effective hotel we found. We booked directly with the hotel online. The room was comfortable with plenty of lighting and plugs, including international adapters on the desk lamp. Shower was hot and has great water pressure. Our room faced the road so there was typical street noise. We were on the second floor and parking was full. There didn't appear to be any elevators. The gym was also on the second floor and seemed to be in good repair as was the pool and playground. We had the provide breakfast around 9am and it was plentiful. Basic with eggs, sausage, breakfast potatoes, biscuits, and gravy. Cold cereal and prepared oatmeal were also available.