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December 2023 by Kim W.
The Retail Director contacted us and turned a difficult situation around. She ordered a new jacket for our granddaughter and worked hard to solve it. We will remain customers for life and are very thankful to Kim.
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October 2023 by Will Ortlund
Incredible service. Great quality clothing. Bought from here many times and have always been more than satisfied
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April 2023 by RebelDave50
Great customer service!Everyone is super friendly and helpful.The store is clean and tidy. Would shop here again.
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March 2023 by Zachary Bushey
We went when they were having a yearly sale and at first I thought they were closing. But overall it was a nice store.
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February 2023 by Kate Dahl
The customer service here was amazing! They are having a yearly 40% off sale and the store was super organized and clean! Staff were ready to help and if they didn't have what you were looking for, they'd video chat the other locations!
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April 2022 by Amy Smith Wilson Ditmore
custom service is lacking... I found a pair of Chacos that I was ready to purchase... And the straps did not adjust... There are no help in finding them for me in the back... And I asked if when they did come in if I could get a discount because I didn't get them today and she said no not at all we don't give discounts so they have just lost my business completely
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March 2022 by Denis Bermudez
Walked in and looked around for about 10 min. The guy working there made eye contact with me and not once asked if i needed help. Went across the street to get the shoes I needed. Terribly customer service on account of it being non existent
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January 2022 by Jeffrey Shingleton
The staff at the Murfreesboro location were great. It’s so nice to go in busy stores and actually get helped. They’re very helpful, professional, and accommodating. They didn’t have my size in a boot so they quickly checked the other location and are shipping them to my house. Highly recommend Binks!!!
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September 2021 by Donny A.
BEWARE OF TERRIABLE POLICY FOR DEFECTIVE MERCHANDISE! I bought a North Face Hoodie and got home and noticed the seam on the arm was not sewn correctly. It had a 3 inch hole in it. I took it back to exchange it and was told I needed to send it to North Face myself, and have them exchange it. Won't shop here again!!!!
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August 2021 by Allen Dennis
Indifferent, young staff. Many items not clearly priced. More fashion-oriented than performance outdoor equipment.
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July 2021 by susan
Nice Staffan actually had the shoes I have been looking for !!! Score
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May 2021 by Abigail Ballard
The employees are very nice! Called on a Saturday to see if they had a certain shoe, the lady offered to hold two different sizes for me. Good experience, awesome products, will definitely come again:)
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May 2021 by Katherine Frankel
Cool stuff but how hard is it to clean? The store was so messy and unorganized it was actually annoying to shop. I went to check out and the girl at the counter was sitting on a chair on her phone. She looked at me and went back to texting. The other guy working came from the other side of the store to check me out. Customer service is non existent. 2 stars because the product is cool.
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May 2021 by aida kruse
I came in in April 2021, the staff 100%ignored me and me when I came in and made no effort to help me. Towards the end of my visit a large part of non masked folks came on and were warmly greeted. I don't want to assume that me being masked resulted in their lack of attentiveness but it was definitely obvious. I was really disappointed and would've absolutely spent my money there had they been at least a little polite. Definitely rude.
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April 2021 by Fred T
Has a sign stating they are not made in China...well the products they carry sure are...
