-
January 2024 by Emily Burks
I get my nails done here frequently so I did not expect what I got today. I come in and ask for dip nails for the first time but as I go home thinking they look okay I take a closer look and little black fiber hairs are all in the dip powder/polish I know because it won’t come off weather that is because of the brush or the dip powder had hairs in it idk what happened but I am not happy about it the lady who did my nails also must have not done dip very frequently as she struggled quite a bit
-
October 2023 by Jessica Rogers
Great service-love my gel pedicure polish.
-
September 2023 by Cheryl Van meter
My first time there, and Maya was the best. I will be going there for my future nails and pedis.
-
July 2023 by Alexandra Skelton
I always book with Maya for my nails, she does them perfectly. I’m a single mom with a newborn and today specifically he did not want to hang out lol but everyone helped calm him while i got my nails done. There are nice people in this world and people who care!! I will always recommend this shop. They’re patient, kind and efficient. Thank you guys for it all. You never know what someone is going through, for you all I’m grateful.
-
July 2023 by D
Just moved here and needed to find a nail place. Brilliant Nail Spa is clean and the person who did my nails was sweet. She did an excellent job. No need to look further!
-
June 2023 by Tatum Root
Second time getting dip and I am absolutely in love. My friends got tired of me saying how much I loved em.
-
April 2023 by Jordan Andrews
This place was great! I’m from out of town. Made the appointment same day and the lady was very particular about my cuticles which I appreciated.Services: Gel manicures
-
February 2023 by R Campbell
I’ve been coming here for almost two years and I absolutely love it! I look forward to every appointment! They are so nice and do a wonderful job!Services: Pedicure
-
December 2022 by Lucia G.
They are fast always accommodating and get the job done. Owner really cares about the business and it shows. My go to place.
-
December 2022 by Lulu List
Clean and friendly. The service was very warm and welcoming. I had some extra time before a flight and decided to get a regular manicure & pedicure. I booked online, when I arrived they were running a few minutes behind but did everything they could to get me in and out in time. Very kind people.
-
August 2022 by Nancy Meigs-Curtis
Have had a very positive experience every time I have visited Brilliant nails. Every technician has done a good job. Salon is clean and in a convenient location. They are covid conscious if anyone is concerned about that.
-
July 2022 by Dina H.
BEWARE!! Ladies DO NOT give this place any business! Read my review! These folks are VERY SHADY and will ADD an extra tip on your signed receipt to pay themselves more! Yes you read that correctly and I'm so embarrassed to even post this. I can't believe the manager would do this. The first time I came in I only had cash (I was running a couple errands without my CC so I kindly asked how much a full set of regular polish for short nails would cost and I explained it's because I only have cash and want to make sure I have enough and will not be in a bad position. At checkout they added an extra $10 and thank god I barely had enough for that service plus a tip. My short acrylic nails fell off in a week so I came back for another full set before my birthday. This time my inspo pic required gel and what the heck, I'll spoil myself for my birthday. The total was $95 she said (in my opinion super over priced considering the quality, see photos but that's besides my main point here) I paid with card $95 and tipped her $10 in cash. On the receipt I signed, under tip I wrote "CASH," and under total put "$95.00". Well, I check my bank statement and they charged my card $101.00!! That's impossible to misread or screw up. So she added herself an extra tip, AGAIN. Sorry $10 wasn't enough for you but I tip on quality! If I absolutely loved the nails I would tip more but $105 for these was already INSANE, they look like toes. Also, my nail beds look dry because she didn't even put cuticle oil on them.. trust me, don't go here. So many better places in Franklin that don't do shady business and rip you off. Disgusting practice here.
-
June 2022 by Janet F.
Bon did an amazing job on my SNS manicure! I'll definitely be back to see him again!
-
May 2022 by Lindsay M.
No wait for me but I made a reservation prior and went on a weekday midday. Maya was great. Friendly and thorough. Nails look great and they seem very durable!
-
April 2022 by Lauren R.
I thought this place was great at first. Finally somewhere with a good price point and good reviews! Well I was wrong. I got a basic pedicure and afterwards I noticed the nail polish was all jagged near my cuticles on my toe. She didn't push the cuticles back. I said something and they didn't understand what I meant so I just let it go. I dried my feet well and headed out. Well when I got home, both my toes had smudged completely! I went back the next day and they were nice and fixed it. I was super careful. I dried my toes for even longer, wore the flip flops home, was careful with them for an hour or 2. I also didn't do anything crazy.. I was just sitting on my couch. Well guess what? My nails are completely smudged again. I've gotten pedicures tons of times and this has never happened to me so honestly I don't understand why but I won't be going back.
