Burlington

Most Recent Comments

• January 2026 by Mrs.Shonda Beth
  The store is open late which is a plus, service was friendly the store it self like citi gear is unorganized and not collaborative within it sections as it should be. But over all glad it's open. Most of them down sized a great deal or closed all together which it's sad because it is one of our clothing chains that you could truly get all needs for every familyember And household in one stop
  All but groceries and Kroger is just up the street.. thank you Burlington 😁..
• December 2025 by USA Babe007
  Great prices
• December 2025 by Jen
  Large selection of items. More than most Burlington stores.
• November 2025 by Ava Campbell
  It’s a shame because they have such a good selection. However, I’m pretty sure they keep their thermostat at 90 degrees, and there is one person at the register. Only come here if you have a minimum of 20 minutes to check out.
• November 2025 by Benjamin Gerdes
  Good prices if you’re okay waiting in line for 45 minutes for their cashiers to take ages to checkout other customers
• November 2025 by Cindi Loso
  With the holidays quickly approaching they need to hire some people. Waited in line for 20 minutes to check out since they only had 1 cashier. The lines are ridiculous.
• September 2025 by small town mal
  Very good deals
• September 2025 by LaToya Crump
  Top favorite location! Staff is very pleasant. Macie is so precious, professional, and attentive!!! Returns are a breeze - no issues. The store is always clean and organized.
• August 2025 by John Cuccia
  Comfortable atmosphere, easy shopping, great friendly helpful staff. Excellent service and great prices
• July 2025 by Jeanette Cook
  Love it nice and friendly store
• March 2025 by Denise Shoulders
  I wish it was cleaner and more cashiers
• January 2025 by David Ragheb
  Burlington is a company I genuinely respect, and respect their leadership and I hope leadership sees this review to help preserve its good reputation. My family and I frequently shop at Burlington, and we were excited when a Cool Spring store opened nearby. However, I must say the customer service at this location is disappointing.
  
  During our recent visit, the experience with the cashier was unpleasant. She appeared disinterested, slouching and leaning on her cheek, as if she didn’t want to assist us. To make matters worse, she yelled at a minor child who was with us for reasons unclear to me. I decided to overlook that and asked her if she could add our phone number to our account for receipt tracking. She responded rudely. When I asked if she was okay, she again answered in a curt and dismissive manner.
  
  I expressed that I didn’t appreciate her tone towards me or my child, but she showed no remorse, not even a simple apology. I then requested to speak with a manager, but no one came. After asking another staff member, she told me she wasn’t the manager but asked what happened then she says ohh that needs a manager. I’d already asked for a manager, so at that point, I decided to leave.
  
  I hope Burlington continues to provide great deals and, more importantly, invests in improving customer service by giving feedback to their associates. Leadership’s attention to these concerns would go a long way in maintaining the positive reputation Burlington has built.
• November 2024 by Kristen Downs
  Lots of amazing deals and styles
• November 2024 by Maria Sharoubim
  So much to choose from and one of the lowest prices out there
• October 2024 by Tio Juan Buezo
  I love this store, I don't know why they removed the store from mall 100