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January 2024 by Brent Nolan
Make sure to work with Miranda, she is exceptional!!!
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November 2023 by Ronald Sands
Genny is awesome and very knowledgeable. I thank her for assisting my wife with updating our kitchen.
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November 2023 by CHRIS BEACHY
Cabinets to go will not get my business againThere were so many mistakes cabinets came damaged it took way too long to get a replacement that I had to use the damaged cabinet because the counter tops were scheduled for installation they said if I could make the damaged cabinet work they would refund me the money for that cabinet but then they refusedThere were other issues as wellThere are better companies that actually have great customer service
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November 2023 by Kayla O'Nan
Hands down ask for Miranda! She is great, very detail oriented and helps make the design process so easy. We are looking forward to our install!Service: Cabinet design
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October 2023 by Bruce
Miranda is a pleasure to work with. I feel like I’m her only client. She has done multiple projects for us.Service: Cabinet design
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September 2023 by saskia singh
I worked with Genny for a kitchen installation. She was super helpful and friendly. She was able to help us find our dream kitchen and go trough the process in a timely manner. She was able to help us find an affordable budget but at the same time find an amazing kitchen. In short she is simply the best and I would definitely go back to her.Services: Kitchen countertop installation
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September 2023 by Jennifer Smetana
Krystal was an absolute fantastic person to work with. Patient, helpful and overall just fun to work with. Highly recommend.
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August 2023 by deidre duker
Krystal at the Cool Springs location is great to work with. She quickly grasped the look I was going for and has been incredibly helpful and quick with layout drawings, specs, tweaks to plan, estimates and ideas for accessories. This process has been a joy. I think that’s probably rare to say in kitchen remodels?
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May 2023 by Chet Hervey
Krystal was amazing to work with on our kitchen remodel. She spent time going thru our options and giving us advice on the best combination of cabinetry to fit our space. She was responsive and quick to get us a quote and make adjustments. Definitely recommend!Services: Cabinet design
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May 2023 by Kathleen Neary
Redoing a kitchen in our new home - we were able to get a great design for exactly what we wanted. Great working with Krystal on our project!Service: Custom cabinet design & installation
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April 2023 by Bob Grich
DO NOT BUY FROM CABINETS TO GO!!! If I could give negative stars for the experience we have had with Cabinets to Go, I would. We ordered cabinets in October for a full kitchen renovation. They were delivered in late December. All of the cabinets were installed in mid-January only to find out that the cabinet for the twin ovens was incorrect. The correct cabinet had been ordered but their third party manufacturer (a problem when you don't make what you sell) but the wrong cabinet was sent. Approximately 3 three weeks later, the replacement cabinet was delivered but before the box was even opened, we were told it was incorrect as well. The third cabinet is supposed to be delivered in late April which means it will have taken three months to correct the problem. The biggest issue we have, in addition to having no kitchen for five months, is that no one cares about our problem. You pay the full amount for your cabinets when they are delivered so no one in the entire company has any reason to try and help fix a problem and as the customer, you have no recourse. We have been passed off to multiple people within the company and all we hear is "There's nothing we can do." They need to change the title of their Customer Care phone line to the Customer Response line because that's all you get - a response, no action. We hope no one else makes the poor decision to use this company.Service: Remodeling
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April 2023 by Rhonda Blower
We had a great experience and Krystal made everything so easy. We actually enjoyed the process of designing a kitchen.Service: Custom cabinet design & installation
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April 2023 by Ed Garrett
Miranda was full of wonderful ideas. She helped me a lot.
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February 2023 by Bill Carroll
Krystal was a pleasure to work with! She gave me a design and quote in a few hours online and when I went into the showroom the next day for some advice and design changes, she was extremely accommodating and professional. The original design changed dramatically with her being patient and offering great ideas. The end result was perfect and a great value for the money.
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November 2022 by Brian C.
John was great and helped us with the project from start to finish. Our problem is with management. We had a competitor quote we asked them to match and even thought their website explicitly says they price match they gave me a hard time doing so. They agreed to come down off the quote by 1k which was still higher than the competitor but the warranty was worth the cost in my opinion. Keep in mind we had a design we liked and took into account windows, appliances, etc.... they requested the competitor quote which was reasonable to compare "apples to apples". They came back with the agreement and made no mention they altered our plan. Well turns out they completely threw out our design and went off the competitor quote for our order. Here's the problem the competitor didn't take into account our window and had cabinets that wouldn't fit that wall. Not knowing cabinets to go would just duplicate their quote I agreed to sign paperwork and payed that day. I'm doing all the work myself and have been building cabinets and I noticed things were not adding up. Reviewed the quote and drawing; noticed it didn't match. I asked them to swap the 3 cabinets for the correct size and gave them the design drawing we agreed upon to be informed the design drawing isn't valid since they had to go off the competitor quote. I wish I would have known that because I would have reviewed the quote better before signing anything. Now I have to pay 25% restocking fee for items they will store and sell at full price. If your curious the fee comes out to $243 and thats for me to drive them to their faciltiy, drop off the cabinets that are wrong and pick up the correct ones. Shame on me for not reviewing the quote after the fact but shame on them for selling me cabinets they knew wouldn't fit. We were going to use them for our new home build but after all this I doubt we will. Attached is a screenshot of their price match policy and no where does it say anything about having to sell you exact cabinets. They just want to verify quality, material, warranty, thickness and width. So changing the design was not policy to match the competitor.
