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August 2023 by Stacy Collier
Wonderful
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May 2023 by Sheryl WMcleroy
Wonderful people! ❤️
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May 2023 by Michelle Walcott
Dr. B has been our vet for many years. His kind, caring and compassionate nature in caring for our fur babies over the years has been such a blessing and reassurance for us & our pets. Highly recommend Caring Hands Animal Hospital ❤️
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February 2023 by john walcott
We have been taking our dogs to Dr. Bernander and his staff for years. He has always been so reassuring and totally friendly. It’s overwhelmingly obvious he is quite the animal doctor. He has always taken a deep and kind interest in our dogs as well as concerns when there was a medical reason. He is quite the veterinarian.!!
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December 2022 by Hiral Master
The people are very friendly. Dr. B is really nice and knows my puppy the best.It also has boarding facility. However, they don't send pics or show the place where dogs are boarded.
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December 2022 by Claire Matlock
Such a wonderful Animal Hospital. Dr. Bernander truly has a heart for the animals and I know my fur babies get the best care.
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November 2022 by Macy Collins
I came to Caring Hands with a pretty big request. The ladies at the front desk were so helpful and put our minds at ease! Thank you for taking care of our kitten, Roo! Take your pets here, they will be cared for as their own pets! I would give this place 100 stars if I could!
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October 2022 by Reva Dickson
We’ve had OFA X-rays done on a couple of our dogs here and they always do a great job and the staff is very friendly.
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October 2022 by Irene Mccray
OMG.. ..Dr. B and his staff are phenomenal. My Penny beagle got hit pretty bad by a car while we were on vacation and had to have er surgery at a veterinary hospital in Michigan. We were told to follow up in Tennessee. We found Caring hands here in Franklin Tennessee and were blessed to have our pet looked at by Dr.B and his staff.
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August 2022 by Jill B.
Unfortunately, I can't recommend. Took my two dogs there; one is 1 and the other is 11. The staff is so freaking rude. They take the dogs away and don't tell you what they're doing. Then they bring the dogs back in. Then the vet comes in. He was wonderful but good grief, the rest of the staff just hates to be there. They got confused about who needed shots and if I hadn't told them my 1 year old didn't needn't shots, he would have gotten them. Isn't that their job? The vet said he was going to prescribe medication for my 11 year old's heart murmur. I walked out with no medication and called for a week straight, leaving messages that were not returned. I really think the vet has a bad staff because he was very nice.
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August 2022 by Angela Davidson
Absolutely hands down the most disrespectful vets office I’ve ever dealt with. If you’re looking to have your animal spayed or neutered be prepared to leave them alone over night with very little updates, they also won’t inform you if this until after you’ve dropped them off. If you call for information or updates you will be hung up on or placed on excessively long holds which forces you to hang up and still have no help or answers…
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August 2022 by Elizabeth Willett
I get it. This place has been here a long time. They've redone the floor plan of the lobby which was a big impression, but it really smells unpleasant. More so than other veterinarian offices. It's not the cleanest either, so I can't help but wonder what the back areas look like.We did use this place many years ago, but no longer do - I did stop in to pick up a friend's dog so she didn't have to stay boarded another night. The staff is kind, but again, the state of the waiting room makes me personally uneasy.
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August 2022 by Paige Edwards
Worst Vet experience ever front desk was super rude and hateful was told I’d receive a phone call on an update about my dog and never did called 5 times before finally getting an answer and being hung up on.
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July 2022 by Macy Gibbons
I came to Caring Hands with a pretty big request. The ladies at the front desk were so helpful and put our minds at ease! Thank you for taking care of our kitten, Roo! Take your pets here, they will be cared for as their own pets! I would give this place 100 stars if I could!
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April 2022 by Heather C
I was recently referred here through an organization called People For Animals to get my puppy spayed. Claire was wonderful, everything went smoothly, and I adored meeting the 3 live-in kitties! I would definitely recommend!