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March 2024 by Anonymous
I called about an item availability in store and the lady that answered the phone was incredibly rude and stopped me in mid sentence to tell me they were busy and to call back another time. I will take my business elsewhere.
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October 2023 by LaToya Crump
Exceptional customer service. Very welcoming, friendly, and attentive. Thank you Madison and Denise for making your 87 year old customer feel right at home in her favorite store!!
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January 2022 by Dawn Cook
Best place for accessories and classy outfits fitting of my age.
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December 2021 by Dawn Meyers
Best place for accessories and classy outfits fitting of my age.
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March 2021 by Sandi H
Great shopping
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September 2020 by Dr Dawn Mavromatidis
Clothes are good quality. Service was very good ?
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July 2020 by Sandra Walker
I am hard to fit and they have been dressing me for over 30 years. The staff is great.
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March 2020 by Nicky Smith
A bit frantic, but sales people willing to help with anything you need. If it is not in the store, they will order it for you and have it shipped to your home.
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December 2019 by Fleming Island
Outstanding service by Carol
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December 2019 by Kathleen King
The sales staff were so helpful and I loved the selection!
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April 2019 by Amy Scholz
Worst customer service I have ever experienced at a Chico's! Yes they were very busy, but I have been to a much busier store with much better customer service. One lady was in the fitting room trying to get an associates attention for 20 minutes. I tried to get several clerks attention for assistance and was acknowledged then completely ignored twice!
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March 2019 by fanofjazz2
Staff convincingly had their nose in the air. No words of assistance or encouragement. Unless you smell of money, don't bother shopping here.
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November 2018 by Art Lover
This store is so unlike other Chico's store. The associates are snooty and don't acknowledge your presence or offer to help you until they think you're ready to buy something. Save yourself and go to the downtown Franklin store or to the Green Hills location.
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October 2018 by Art L.
Very unfriendly and unhelpful staff. They rarely speak until you have items in your hand.
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July 2018 by Krista Baker Duffy
Big Chico's shopper and completely disappointed today. Wanda only works 18 hours and asked for her advice and gave me 2 items and went back to her friends at the register. I'm new to the area. That's ok. I can certainly find another Chico's. My husband is about to loose his lid with these people here. Thanks Wanda.
