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September 2023 by Arlos Luque
Attempted to get along with this company their loan officers lack communication skills they lack the necessity to share information that is needed through the process. I spend months trying to get alone approved so I can get told at the end of the day that it's not recommended instead of telling me from the beginning. I will not trust this company with my finances.
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February 2023 by K C
My fiancé and I were referred to CMG by a friend and we are SO GLAD. We just moved from Maryland to TN and purchased our first home in under 30 days since first seeing it and CMG was absolutely fantastic. We went in with zero clue what we were doing but Mark, Austin and Katie guided us through every step of the way, giving us all the information to make our decisions but never pressuring us at all. Often times they stayed after hours to finish up small details that we needed to get done in a timely manner. Everything was extremely organized and clear and any questions we had were answered promptly. They honestly have made us feel like family and we will definitely be referring them and using them again in the future! Thank you CMG Financial! ❤️
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December 2022 by Michael Khater
Extremely Extremely Extremely dissatisfied and angry with this incompetent company. I tried to pay my mortgage payment THREE TIMES this month, all before the 15th, and each time the payment was returned to my bank due to an ACH fiasco (per my bank). I called EACH and EVERY TIME and demanded they immediately process the payment,which they claimed they would do each time. They didn't, and then called on the 17th and hit me with TWO LATE FEES. Absolutely disgusting. Customer service is completely useless. Will be looking to change companies ASAP. Stay away.
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June 2022 by Garry
Not the greatest experience unfortunately. This was our second purchase with them in 5 months and choose them the 2nd time because the 1st purchase was a great experience. BUT.. The 2nd experience not even remotely the same. Communication is a major problem with them. We had to spend a tremendous amount of time chasing after them to get things done and to get answers. Good luck getting emails or phone calls replied to in an appropriate amount of time. My title company and Realtor was very frustrated with them throughout the entire process due too lack of communication. Due to CMGs lack of handling things in a timely manor they even held up our closing. Reaching out to the Branch Manger Carry Ann did no good she did not even have the respect to return calls . Her assistant said that unfortunately this is a all to common problem and apologized many times for the lack of respect We received. We had sent them many new clients had planned to use them to purchase more homes every 6 months. But that will not be happening after this experience.
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May 2022 by Kenny D.
This company told me I was approved for $500,000. I then listed my house for sale and 4 days later it was under contract. Then I went to buy another house only to be told that I wasn't approved. The original loan guy apparently made a mistake and then went out of town. They never did anything to fix the issue. My credit and income never changed from what I had originally sent them. They did this and didn't even apologize for the mistake. Basically leaving me homeless. Beware.
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May 2021 by Bill Nall
Try for two months to set up bank auto pay. Sent in paper form twice. Last week guy on phone said in process. Talked to agent. Called Lydia. She sent text said apply online. Tried online several times referred to Facebook and foreign bookkeeping company that requires permission to hack all your information and sell to everybody
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April 2021 by Krista Hartman
So my husband and I are in the market for a home we paired up with this company, my husband and I are in our mid 20’s first time home buyers. We applied for a loan and a gentleman by the name Shaun, and let me tell you, you want to talk about unprofessional he is your guy. He never returned out calls. We had an appointment to call him at 2:30 on a Monday and he never answered never returned the call. When we ask question gives us no respond just tells us that we are not approved work on your stuff or put money down pretty much the attitude of if you are not putting anything down I’m not helping you. Just unprofessional I would never use him. If you get him don’t even bother he is so rude.
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June 2020 by Nellie Boggs
CMG has been there for our family through the whole process of buying our first home. They made each step easier, simpler and we were able to learn a lot from this process. Thank you CMG for helping us achieve our goal of buying our first home.
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June 2020 by Tony Vincent
Andy went above and beyond to guide us through some troubled waters. With a new construction, a missed closing date and uncertain times with interest rates, he kept us on track for a smooth close. He even had to talk me off the ledge a time or two! Thanks Andy! - Testimonial for Carey Ann Cyr's Mortgage Team at CMG Financial By Anthony Vincent
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June 2020 by arash besharat
Eddie cooke is the best,he helps me and my family to buy our first home,thank you so much to eddie and his assistant LINDA,they did everything smoothly friendlyI recommend CMG and Eddie cooke to everyone
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June 2019 by Tyler Black
I purchased my first home through CMG. I had no idea what I was doing and was pretty nervous about the process based on what friends and family had told me about their home buying experiences with other companies. To my surprise CMG, specifically Kevin McElroy, made the process a breeze. In fact, buying my first home 700 miles away from where I was currently living was the easiest part of my move from Dallas to Nashville. CMG took a tremendous amount of stress off of my back during an incredibly stressful move. I would recommend CMG Financial to any of my friends and family in the house buying market.
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June 2019 by Monte Mohr
As a full time real estate professional of 35 years I understand that my career begins and ends based on those I chose to align myself with to serve my clients. Carey Ann Cyr with CMG Financial is simply the best in the business, period.
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June 2018 by Mitch Canter
Shaun, Heather, Carey Ann, and Jennifer have been in constant contact with us throughout the entire home buying process. Honestly, if you would have told us a few months ago we would be BUYING a new home instead of renting, I would have laughed out lout. But Shaun found just the right loan, in our monthly budget, and has walked with us throughout the entire process.CMG wasn't pushy about it, either; we were the ones doing every decision, he was giving us the data to make it.We definitely recommend them for a home loan or refinance; they'll take care of you every step of the way.
