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October 2023 by Jo gregg
This company is incredible. They have the best customer service of any company of this type that I have ever dealt with. They have a huge selection, great prices, and excellent fast accurate order fulfillment and shipment. If you are remodeling or building new, I cannot recommend this company highly enough.
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October 2023 by Jo G.
Complete Home Hardware had my sizeable, complicated hardware order on my doorstep before another large national company had even processed the identical order. I have never seen such remarkable service and this is my 7th home/kitchen remodel. And, I saved about $40 on the order. This company is sensational. I cannot recommend them highly enough.
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February 2022 by Dana Mennen
We stumbled upon this shop while looking for places that sell home hardware. What a treasure! We replaced ALL the door hardware in our home and it was a quick way to update the entire house! We compared their prices to the big box and Complete Home Hardware was better quality for about the same price. Christopher was very helpful and looked for ways to help me save a little bit! We initialy contacted our handy man for the install, but the team Christopher uses was 1/3 less expensive. Boy were we pleased that we used them. Professional, clean and very knowledgable. They came, got to it and were thorough and careful to make sure everysingle door was in good working order before they left.
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May 2021 by Adina Barocas
Always helpful. Fantastic prices.
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March 2021 by Gennifer Mallard, Broker - Benchmark Realty, LLC
How are there not 100's of 5 star reviews. Home sellers, builders, realtors in the area all use and recommend this business. Christopher is the best when it comes to customer service and the prices are hard to beat. Tell him Gennifer sent you ;-)
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July 2020 by Nelson Andrews
I’ve been going here 10-years+ for any hardware we need at the house. I can’t say enough good things about the people, products, and service. It is a pleasure to work with them. Nelson
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June 2020 by gary glick
3/12/20 ordered 4 supposedly quality exterior grade hinges. Noticed today, 6/26/20, the hinges were rusty. They did not last 6 months. Complete JUNK!
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June 2020 by Gary Glick
Buy selling hinges that do not rust in less than 6 months
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June 2020 by Elizabeth DeFrancesco
Christopher was able to get us exactly the look we wanted for our front door hardware. Then, when we had trouble installing it (it was our first time), he talked us through what turned out to be very simple configuration changes. Fantastic service!
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April 2020 by Camryn Felt
Hands down the best customer service in Williamson County. Christopher went above and beyond when the supplier delayed the shipment of my hardware. He personally drove to FedEx to locate the package and delivered to my home so that my new hardware could be installed on time. Highly recommend. Great products and prices! Customer service is top notch!
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March 2020 by William Lanier
Massive selection with great service!
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August 2019 by Jere King
This was a real find. Needed multiple length cabinet pulls and was very frustrated with options. This store had them in beautiful styles. The owner was extremely helpful and knowledgeable. Nice front door hardware also. Highly recommend.
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July 2019 by Jason Thacker
I was looking for a unique design for my front door entry door knob that was not a big box design. Found Complete Home Hardware and stopped by their showroom in Franklin. They had a vast offering of very unique and modern designs and the overall experience was exceptional. They displayed a deep understanding and knowledge of the products they offered and asked the right questions to help me narrow down the right choice. I was very happy with the experience and selection that I choose. The price was fitting for the look and design that I was after. Will certainly go to them again for my home hardware needs in the future!
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May 2019 by Mike H.
Just purchased some door hardware from Complete Home Hardware. i had found it online elsewhere, but Christopher was super helpful in answering the many questions I had. It was a good thing I spoke with him because the info was mislabeled on another website and I would have bought the wrong product. I verified this too when I got my hardware from Chris on time and on budget! Fantastic company to work with. This is old school customer service done right, not the do it yourself, you should be happy we're letting you buy from us mentality. Top notch and great pricing!!
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October 2017 by Bruce Pratt
Top of the line product! Very well packaged and surprisingly fast shipping. I would recommend Complete Home Hardware to anyone looking for good product at a fair price.