Cool Springs Car Wash is a well-maintained self-service and automatic car wash. It offers touchless, soft cloth, and open bay self-service options. The owner is frequently on-site to monitor operations, assist with purchases, and inspect equipment, keeping the place clean and chemicals full. The location is considered great and convenient. Some reviews note the pricing can seem a little pricey, but many find it fair pricing for the value and worth an extra drive. It is acknowledged as being in a wealthy area. A few customer concerns involve the credit card system, which places a standard $16 pre-authorization hold on cards, similar to gas stations or hotels; this hold adjusts to the actual charge within a couple days. Overall, customers report a great experience, calling it their 'go to' place and praising the maintenance and owner's attentiveness.