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November 2023 by Natalie Mayfield
Worst car wash experience I’ve ever had.I tried paying with both my debit and then credit card multiple times.Nothing worked.I’m going back to Miles Auto Spa.It may be slightly more expensive but it’s fast, employees are always around to assist if you need it and their payment processor always works.
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October 2023 by David J.
very overpriced I put in $10 worth of quarters couldn't even finish washing my car and ended up running out of quarters and I had to swipe my credit card for the final spot free rinse and my credit card was charged $15 so for $25 I could have had it washed in a drive-thru car wash
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October 2023 by Joe C
Solidly built touchless automatic carwash. The owner spends a lot of time overseeing the machinery and checking in with customers to ensure a quality experience. No problems with the machines taking my change either.
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September 2023 by Courtney Grissim
This carwash took my money and did not turn on, so I paid for nothing. I called the owner and left a voicemail explaining what happened and asking for a refund— I never got a call back or my money reimbursed. $10 lesson learned.
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August 2023 by Richy Orozco
They’re in touch free car wash is the one I always get here and it is pretty good. I like it because it’s not have the brushes and it cleans pretty well but not as good as with brushes but I don’t want to scratch my car so it’s perfect.
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July 2023 by Kris Schlitt
Great self car wash, folks that leave negative reviews at this location have never been to a bad car wash before obviously. Lol Large bays, all systems work and safe area.
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June 2023 by Shaw Vaughn
Great place to wash your vehicle. I do not use the automatic wash here. Not sure of the cost, but I'd have to drive by 6 gas stations with them to get to thus one. Always come here to hand wash it
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June 2023 by Eddie P
Went to the machine and it took my $10 after saying 'express wash was purchased' and there is no one to be found.Worst car wash in history
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April 2023 by Nicole Love
I go here every time I’m in Franklin. It’s open 24 hours a day. I usually go in the early morning and I don’t even have to get out of my car. Highly recommend.
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March 2023 by Andrew Kokyle
There is no customer service to contact when the machine isn't working. The rightside touchless wash is broken, isn't doing any washing, no soap no water out from it and it went straight to blow dry. Wasted $14 on the "wash". No customer service to refund money. DON'T coming here ever. Someone should report this to local business/commerce association to take action on unethical business owner.
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February 2023 by Charissa Daman
One of the only places around with a touch less car wash. If you go during the day, a worker will pre wash your front and back windows. I wish it had more powerful dryers. For a touch less, it does a good job. Wish they had a monthly subscription fee.
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February 2023 by Lavon McGee
Paid for $10 wash and it didn't clean my truck. He said I needed to get a higher one. What since does that make. I don't recall seeing any soap. Ask if I could run back through, NO! NEVER GO there, he is rude! POOR SERVICE, keep your money. Sad thing is, he does not care!
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February 2023 by Douglas Snyder
Went to the car wash to rinse off my truck. Before I could start the owner, told me the truck was too dirty and would not let me continue. He refused to credit back my credit card or refund me with cash. He was nasty, rude and a total j**** Never again - instructions were confusing too. Do not waste you time - go somewhere else.Went to Costco - no problem with my truck condition.
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January 2023 by Chuck
$3 to start, please no hand washing....or else we will have someone watch you while you wash your car at 2230! I spent $9 to wash my salt laden vehicle from up north and some dude in a Tesla watched me wash my car while my wife was breastfeeding in the front seat. Will not come back here. Not sure if it is management, owners or just some creep but it made her uncomfortable!
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January 2023 by Jim G.
Self wash overcharges! Says on machine $5 for credit card swipe, does not say how long, but shows lights will blink when almost out of time.Nope. Got charged $15 twice for 2 times of $5 wash (different days). Called and spoke with manager (owner?) but he wanted me to drive in & show him my credit card statement (which is of course online only anyway).Told him I am 325 miles away and cannot do this.So I have to file dispute with credit card company on both transactions now.Used touchless automatic previously. Charged me correctly ($10), but did not do a good job (but have yet to see an auto touchless that does).I suggest to pass on this place unless you have cash/lots of quarters.Don't use cc.
