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April 2024 by Phil McDowell
It tasted like they took a piece of frozen cardboard and heated it in the microwave.Never to return!
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March 2024 by L Cardinal
We stopped at this Dunkin Donuts for some coffee and donuts. They have a nice little sitting area to enjoy your purchases.
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March 2024 by Mizzsolo Daley
I frequent Dunkin everyday in Murfreesboro and order the same sandwich and drink. However this has been my third time experiencing poor food and service at this location. This sandwich is an example of their food quality. A sandwich like this should have never made it to a customer. Each experience coming here has gotten worse. Dunkin on Carothers is definitely the best in Franklin in comparison. Thanks but No Thanks.
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March 2024 by poplynne
I can’t even give a review of the food prepared here since every time I go to go in and get a drink they have a “drive through only” hand written sign. I’m a delivery driver, so just about every week day I’m in the area, I just want a good boost of coffee for energy and this is the 5th time with in the past couple of months I’ve gone to get myself something and it was “drive through only” my Amazon Prime van certainly does not fit under the overhangs so I walk away today again with nothing
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February 2024 by Juana Bustamante
Now they have bilingual staff....thank
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February 2024 by Jessica Newton
My drink was perfect but my breakfast sandwich was burnt so bad it smells. I wouldn’t have served this to a customer if I were them. It’s
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January 2024 by Tallie Stevens
Always great service and fresh donuts!
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January 2024 by Michael
Clean. Not the fastest but service was good. My sandwich was overcooked and crunchy on the bottom. I was working and couldn't return to let them know.
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December 2023 by Abby Wonder
I mean, it's no Krispy Kreme. But it's aight. They need more donut options.
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November 2023 by Guy P.
Dunkin spends money to remodel store and forgot to pay/incent employees. One person working, he is exhausted and the line out the door. They got ownership down but no mgt or employees. The Grand Reopening not going well. Stay clear unless you have an hour to kill.
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November 2023 by Nicolai Smith
Horrible service ordered multiple Times and no one proceed my
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October 2023 by Gabby M.
Well came in to have a fast coffee pick up. To encounter employees yelling at each other no machines working to take the order then paying for a large coffee and receiving a medium. I was so taken back that all of that arguing was happening... that I couldn't even say how gross my coffee tasted. I am very disappointed to say the least. Not to mention the drive through was not up and running, but the employees were taking orders up front... to ring them up with the back register because the one up front was not working. Absolutely chaos and no one cared how the customers were watching them argue while they continued to mess up orders. I never write reviews but wow today I wanted my money back.
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October 2023 by Chris M.
Place is always disgusting. They never have anything in stock. Usually I come in here and fight with each other can never get a coffee done right there's another one closer to home.
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September 2023 by Bryce Minton
Placed an online order. Got called by a stand-in employee AS it was being picked up to be informed that “we don’t have any donuts.” Was forced to cancel it on my end, and had to bargain with the delivery service to receive a refund. Clearly the place is horribly (if at all) managed and should be avoided.
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September 2023 by haley w
I’ve been sitting in line for 30+ minutes. This should NEVER happen. They’re not taking the order of the person in front of me. Hire more people or get better management.
