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February 2024 by William Kerry Skaggs
Lauren, the store manager, was outstanding. Very helpful, knowledgeable, and friendly.
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February 2024 by Austin Caldwell
The products are good quality, but the sales staff are WAY too aggressive. I have had this experience several times but the most recent I had was at the Franklin TN location. The sales person, Christy I believe, asked if I needed help and greeted me which was nice. I said no thanks I was going to browse. She continued to follow me around the store, constantly (every 3-5minutes) asking if I needed help or asking if she could start a fitting room for me or pick out some things for me to try. This entire time I'm explaining that I didn't need assistance and simply wanted to look myself. Each time I'd tell her this she seemed to get more aggravated. Finally I got frustrated and decided to leave. I had picked out a belt and put it back because I was ready to just leave at that point. She then caught me at the door and asked me why I put the belt back. I made an excuse and left. DXL, I understand sales staff make commission on purchases. However, they are either not making enough hourly and are desperate or are trained to be too aggressive. This ruins the customer experience. I have spent $1000s at DXL but after these experiences I am not sure I can return.
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February 2024 by Matt Smalley
I needed to replace a couple of older suits and I visited this store for the first time recently (I didn't know it existed before a Google search). I received excellent assistance and walked away with two new suits. I will definitely come back here when I need to purchase more items.
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February 2024 by Alexander Evans
Great selection. My favorite big and tall store
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February 2024 by Andy B
It's a nice place to shop for jackets and dress shirts
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February 2024 by Rafael Ruiz
found everything easily
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February 2024 by Steve Wittorp
Nice clothes a little overpriced.
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February 2024 by Dennis Burda
Very Helpful Staff great store for larger size shoes belts shirts jackets and pants. not a bargain store but they do have sales and specials so keep an eye out and get great products you can’t find and try on elsewhere!Dennis B Spring Hill, TN
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January 2024 by Keith Martin
I got a pairof jeans for ChristmasThey were the wrong size. I took back to exchange for the correct size. I didn't want my money back. Just to exchange. The lady told me I had worn them and that they couldn't exchange them. Iwore them 1 time they were in brand new condition.I will never buy anything from them again. I've spent thousands over the last several years. Never again
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December 2023 by John Cooper
Manager there is always very helpful. Great selection of everything
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October 2023 by Steve (Twig The Angry Muppet)
This was my first visit and it was great! Antonio was awesome! My friend said if I was going to start dating that I needed to update my wardrobe and quit looking like a bum. It was a great experience! It was so nice to find blue jeans in my size!
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August 2023 by TIMMY MAC
Recently was there looking for T-shirts. Either somebody is buying all the clothes or they need a shipment soon. Seems like they were missing a lot of sizes and colors.
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August 2023 by isaiah miller
Horrible customer service from the black guy at the front. Very rude from the first time I walked in looked me up and down and said what do you want very unprofessional will never come here again.
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July 2023 by Linda
When I told the clerk, my fiance needed to be measured because since our last visit, he had lost weight. She went down his waistband to find out the size of the pant he had on. I did not appreciate that. I said he needed to be measured ? not groped.
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June 2023 by Maegan Edwards
Didn't know this place existed. Big and tall men's wear. They have sizes 2XL up. They had suits and casual clothing. The associates were helpful.
