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March 2024 by davy baysinger
These folks are amazing!!! Best storage unit ever!!!
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December 2023 by Marcia Allen
Wendolyn (spelling??) was very knowledgeable & helpful. I was running a little behind schedule & she was kind to my "always on time" Dad. ? I was frazzled to be transferring to a new unit during the holiday season, but the staff made it so much easier.
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December 2023 by Joe Leaidicker
Wendellyn is great. They are entirely human at this location, and she went out of her way to help me get the right space. She was very understanding that weird stuff happens in life sometimes. I would highly recommend.
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October 2023 by Cristina Avila
The Team at Extra Space Storage is amazing. Very knowledgeable and courteous. Their facility is clean and well managed. They don’t try to sell you or put you into something you don’t need. I placed a reservation online in the evening, and by morning they had called to confirm and follow up. It was a pleasure to work with them. Thank you for making this transition easy.
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October 2023 by Tanya Robinson
Tina the store manager was absolutely amazing and such a God send!! I have had a nightmare cross country move and the driver who was delivering was saying he couldn’t deliver my stuff to this storage facility. Tina walked him through exactly how to get the 18 wheeler in and also took a stand with them to not charge me extra. I am truly beyond grateful!! ~ Tanya
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October 2023 by Tasha Clark
Tina and Wendellyn assisted me with information about the storage unit, I was able to get everything I needed handled quickly! They were so friendly and have such positive attitudes even if my questions seemed a little difficult. Amazing customer service! I would definitely recommend using Extra Space Storage.
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October 2023 by Victoria Moulton
My experience with renting from Extra Space in Franklin has been great! The rental process was a breeze! The prices are budget friendly, in my opinion, my unit... super clean, well-lit hallways with automatic lighting, safe location, etc. There are lots of "perks" to Extra Space Storage. The Property Manager and staff I have encountered are kind and willing to assist whenever the need may be! 5 Stars!
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September 2023 by Mick Hayes
The Highest Marks!Tina made our move from NY2TN an absolute dream come true. The climate-controlled facilities are spotless, the grounds overall are very well kept, the keypad/gate system was easy to use and I felt that our belongings were safe there at all times.Very highly recommended,Mick Hayes
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September 2023 by Move The Needle Music
We moved our online store to Franklin TN from New York just last week. Tina was kind enough to help us get a climate controlled storage unit for our needs while we were on the road south. After moving in we ended up needing to change size of our unit, she was very helpful and accommodating.The grounds and units are very clean, we're not worried about our inventory one bit! THANQ TINA! ??????
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September 2023 by Tom Williams
Tina is the best. Extremely accommodating for my needs and I know my stuff is always safe. Has kept me a customer for a long time now and no plans to stop that. Hit up Tina if you need help!!
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August 2023 by Matt Johnson
Outstanding experience with the Extra Space Storage team. Easy set up, responsive/helpful team, and easy check-out. Secure facility with easy access. Well maintained property, and no issues with the assigned storage unit.
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August 2023 by Paul Burnside
I John Blanchard rented a unit at the Liberty Pike location last weekend. Tina went over and beyond to accommodate us! Such a pleasure to work with! I would definitely recommend leasing units here.
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August 2023 by Landon Burris
Extra Space Storage has been extremely helpful, professional, and an overall pleasure to work with! Tina has great customer service, and can make the process efficient and easy. Highly recommended!
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July 2023 by Gen James
This place is incredible. They were super informative, helpful, and willing to lend a hand. Highly recommend this for your storage needs. Competitive prices and responsive team. Tina is AMAZING!
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June 2023 by Joe
Office staff was very helpful in getting my account updated and also put in a request to modify my rate.New ownership has put in effort to get the areas around the storage units significantly cleaner, as well as inside the office area!!
