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November 2020 by Joe R.
Rude staff. They talk down to you like they are better than you are. They are always understaffed. Also when I come in with more than one transaction they kinda huff like they do t want to wait on you. Would not recommend
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November 2020 by Eric Langosch
We have been Fifth Third customers about 5 years and had nothing but good experiences. Had to close our account due to unfortunate circumstances and Cassie repeatedly went above and beyond to help me out. Highly recommend this branch!
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November 2020 by Joseph Richardson
Went in to cash my check from work. My company banks with this bank. They tried to sell me on opening an account while charging me 10% to cash my check. Yeah this does not make me want to open an account.
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November 2020 by Lisa Drake
My daughter's bank account was comprised and was not successful with any help
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March 2019 by Bethani Lankford
The best bank ever!!!
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October 2018 by Vladimir Timcak
Nice, clean, friendly. Cashing 5/3 banks check came with $5.00 fee.
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September 2018 by Surbhit Jain
Great quick customer service. People are nice
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October 2017 by Mai’s Kloset
First time experience over there and it is very great location as usual great customer service and very helpful staff. they did there best to help me and all of them work as a team just to help one customer! this is amazing!
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November 2014 by Billy A.
Overall, one of the worst banks in Franklin as far as customer service. The ladies that work the window act very arrogant. They walk by without even saying hello. They have one young lady working the drive thru that it's friendly. If my company didn't use them, I'd never step foot in this place.
