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February 2024 by Tina G
Got a ring re-sized here. Efficient and timely! Love this place and grateful to support local! They also have gorgeous jewelry.
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January 2024 by Karri Misky
I have a family heirloom ring that I needed to have appraised for insurance purposes. I stopped in to see if they did in-house appraisals as I didn't want it sent out anywhere. I spoke with Jason and ended up leaving the ring. I got a call less than 24 hours later and picked it up. I am the fifth generation to wear it and my daughter-in-law will be the sixth.Franklin Fine Jewelry is a well-run store and everyone one was so nice and knowledgeable. I will definitely be back.
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December 2023 by Olivia Marvel
Excellent customer service and extremely knowledgeable! I got my rings soldered here. The service was quick, and they made sure the rings looked the way I wanted. I will definitely be returning!
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November 2023 by Carlos Youssef
Beau did amazing with our engagement ring. Excellent customer service and expertise advice. He will help you find Exactly what you need. Thank you Franklin Fine Jewelry ?
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September 2023 by Lizzy Dunavant
First of all, Beau is better than Joel.Second, they fixed my grandmother’s 100+ year old ring and I was very particular about keeping the vintage look of the ring while repairing and replacing damaged diamonds. I would give 10 stars if I could!!!
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August 2023 by Stacey J.
Be careful. Was quoted $550 to reproing my engagement ring. Went to another reputable jewelry store in Franklin where I was told the ring did not need new prongsVery disappointing
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August 2023 by Yevgeniya Rakhuba
I can not be more appreciative of these gentlemen. My mom and I walked in 10 min before closing trying to find something for her birthday coming up on Sunday. We met Joel at the counter and he was so kind, so patient, and so friendly even though the store was basically closed. We didn’t have a very large budget and yet he still made us feel worthwhile helping. I had my three kiddos in there with me and all the gentlemen working made our girls feel special and were so kind to them. Not sure I’ll be going or recommending anyone else for fine jewelry needs!
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June 2023 by JT Haynes
This place and people are the absolute best. If you know me, you know that I tend to wait till the VERY last minute to get something done and Beau and his team worked with me up until the very LAST minute to make sure I got my fiance's ring in time. Customer service was great, they were happy to help and could tell they enjoy it. One last thing, you truly aren't going to beat their prices.
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May 2023 by Rose Mullings
We've been going to them for years for size adjustments, repairs, batteries, literally everything we need! Today we purchased an anniversary ring and they were so patient with me... I tried on AT LEAST 20 rings before making a decision!!
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April 2023 by Jason Myer
Shout out to Jason & Beau at Franklin Fine Jewelry in Franklin, TN. While visiting from Indiana our friends took us to visit the shop and meet these awesome guys! Their service and pricing was so amazing that we purchased our wedding sets right there on the spot! After the wedding they handled the shipping both ways to solder them together. I dropped them at FedEx on Monday and they hit my desk Wednesday morning!If you’re ever in the Nashville area be sure and visit them in Franklin. It’s a great little area and you definitely want to stop by the store to meet the guys and browse a little.
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March 2023 by scott Erby
Great place for a cocktail and get your watch fixed. Dustin was great to work with and his team. Scott
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December 2022 by Janet K.
Service beyond all expectations. When I stopped to see if a piece of jewelry was modified, they got it done as I waited. The pick up date was for the following week. Great people
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October 2022 by Beau H.
Walked in to buy a polishing cloth and they didn't have one for sale. No big deal. The gentleman said hold on...went and found one and gave it to me! It was one of the stores. Wow! Excellent customer service!
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August 2022 by Amy H.
Lovely selection of fine jewelry. Just gorgeous. Had a Diamond ring to sell and got a fair price, no hassle, easy breezy!
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July 2022 by Becca Mulloy
Soldered my rings together within a couple of hours! Loved not needing to wait a long time or be without my rings for days or weeks. I have dealt with big chain jewelry stores before and almost always had a negative experience. The professionalism and kindness of the staff at Franklin Fine Jewelry, not to mention the quality of the work, has me convinced I won’t be going to those large chain stores any more for my jewelry needs. Thank you!
