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August 2023 by Justin Standish
Dave was great. Made what could have been a stressful and difficult thing in to an easy and straight forward experience. Thanks Dave!!
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October 2022 by Craig Irvin
Existing customers, pull your money from this bank now. Those who had mortgage loans from FirstBank and was transferred over to "Specialized Servicing Loans" take notice that if you are sending in extra payments through bill pay as you did in the past this service that FirstBank moved to is stealing money from you by applying extra payments to interest (basically making a second mortgage payment vs applying to principal). I would suggest no longer using this bank or their services.
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September 2021 by Candace Martzall
Jason was exceptional to work with during our loan process. Very responsive with a strong sense of urgency.
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January 2021 by P Heidenreich
I have asked my local office about the letter I received from First Bank Corporate about the sharing of my private information with other institutions. My branch knew nothing about the letter, copied it, and said they would get back to me. That was over a week ago and no response. The letter seemed to indicate that I had the option of opting out of this sharing of personal information. It seems odd that no one at my bank knew about the letter. It would be nice to have some one give me details on the letter.
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January 2021 by Mike Nichols
Jason did a great job with our loan. Quick to respond and made the process seamless!
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December 2020 by Daniel Dixon
Was a great place to bank prior to being bought by FirstBank. People are still helpful and courteous, but trying to do business banking with their technology (website/mobile app) is almost impossible. If you own a business I suggest looking elsewhere.
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December 2020 by Miss Candace
Jason was exceptional to work with during our loan process. Very responsive with a strong sense of urgency.
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December 2020 by Caroline Stevens
Jason Kaplan, our mortgage broker at FirstBank, goes above and beyond the call of duty with every house we have closed with him - 3 in the past year! We couldn't recommend him more highly for his personal and professional help!
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May 2017 by Mark McCutcheon
We moved from one of the large chains and have loved the level of service. Especially at this location where they are always helpful. They have established the high bar for banking in the area.
