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February 2024 by Melissa Hudgens
They were so kind and helped me and my car! Super friendly and cost was reasonable. I highly recommend them! Thanks again Gentry family!
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February 2024 by drennan hutton
12:30 at night had a blow out with my wife and newborn in the car . Car was immobile , had to pull to the right shoulder (plenty of room) called this company , he said sure we’ll have someone out in 30 min . 2 hours later I get a text saying his driver drove past us but realized he didn’t have his safety vest, so he couldn’t stop . After 3 more local 24 hour company’s were a no show . I finally walked to a house a couple miles away and borrowed a jack and wrench . Unbelievable disregard for fellow human beings . I wouldn’t hire him to even wash my car after this experience.
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January 2024 by Robert Dypaseuth
Casey was wonderful. Came to me within 15 minutes. He was very professional and courteous. Answered all the questions i had. I work in the auto insurance claims and find that Gentry's prices are very fair and reasonable
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December 2023 by Mark Brown
Overcharged. Claimed to pull my truck out of a ditch but the pictures and my truck being in 4wd say different.
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November 2023 by Laura Larson
I had the amazing good fortune of meeting Jamie from Gentry Towing when my car broke down tonight. In the midst of heavy traffic and darkness, Jamie, who was on his way home from work, could have easily driven past. He stopped of his own accord before I'd even managed to get AAA on the phone. He got my car running, shared valuable advice, and in a highly stressful situation, his kindness put me at ease. He even offered to follow me to my street to make sure my car made it home. I'm incredibly grateful for his expertise and genuine concern. If you're ever in need of towing assistance, Jamie is the person you can trust to handle the situation with both professionalism and compassion. I know I'll use Gentry Towing next time I need it! Thank you Jamie!!!
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November 2023 by Laura Larson
I had the amazing good fortune of meeting Jamie from Gentry Towing when my car broke down tonight. In the midst of heavy traffic and darkness, Jamie, who was on his way home from work, could have easily driven past. He stopped of his own accord before I'd even managed to get AAA on the phone. He got my car running, shared valuable advice, and in a highly stressful situation, his kindness put me at ease. He even offered to follow me to my street to make sure my car made it home. I'm incredibly grateful for his expertise and genuine concern. If you're ever in need of towing assistance, Jamie is the person you can trust to handle the situation with both professionalism and compassion. I know I'll use Gentry Towing next time I need it! Thank you Jamie!!!
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October 2023 by Lori Espy
On our way home after vacation we had an accident. We were still a few states from home. Jamie and Nick were so professional and kind. They verified a vehicle rental office was open and had a vehicle we could rent. The transported us there and remained with us until we were able to move our belongings from our wrecked vehicle to the rental.The peace of mind this provided to us is unmeasurable. Thank you both so much for your help and kindness.I would recommend Gentry Towing & Recovery to everyone!Service: Car towing
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October 2023 by L. Espy
Was out of town in a Highway accident. Jamie and Jamey, we’re wonderful. Took us to a rental car facility, and helped us move our items from our wrecked vehicle to the rental.
I would call that top notch service❣️
Thank you for providing such great service and peace of mind for us.
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July 2023 by Walt Weller
My car was involved in an accident and we used Gentry to handle the towing. They were great to deal with. Very accomadating and helpful in dealing with the insurace adjuster. Not what I expected to repopt about a towing company. Well done!
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March 2023 by Sandy Hopkins
Jammie and guys transported my vehicle to the dealership and did an outstanding job. They are easy to communicate with and prompt. The price was very reasonable. I recommend them highly.
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February 2023 by Danae Tilghman
My teenage son was in an accident. The police contacted Gentry Towing. With no statement of costs or acceptance of charges, they towed my son's vehicle. After the weekend and a holiday, my son called to retrieve the vehicle and they told him the bill was $800 and $1000 if they moved the car to the mechanic. Absolute robbery. We called other towing companies to verify these charges and everyone we spoke to told us with expletives that these charges were insane. BEWARE OF JIM AT GENTRY TOWING. Honest service for honest rates no longer exists even in our sweet little town. He lowered the charges to $450, but let it be known Andy's towing picked up and delivered the vehicle for $85!
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February 2023 by Danae T.
My teenage son was in an accident. The police contacted Gentry Towing. With no statement of costs or acceptance of charges, they towed my son's vehicle. After the weekend and a holiday, my son called to retrieve the vehicle and they told him the bill was $800 and $1000 if they moved the car to the mechanic. Absolute robbery. We called other towing companies to verify these charges and everyone we spoke to told us with expletives that these charges were insane. BEWARE OF JIM AT GENTRY TOWING. Honest service for honest rates no longer exists even in our sweet little town. He lowered the charges to $450, but let it be known Andy's towing picked up and delivered the vehicle for $85!
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December 2022 by Katie Young-Ruiz
I called another roadside assistance company and they didn’t have any drivers. That company recommended I call Gentry’s. Jamie answered my call immediately and came to our rescue within 10 minutes! He was so helpful and kind. I highly recommend calling Gentry’s for all of your towing and roadside assistance needs!!! Wonderful experience all around! So thankful for their help:)Service: Tire change
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December 2022 by Pj D.
I pulled into my backyard to drop of a water heater, but when I paused to put the truck in reverse to back up to the deck, all I got was tire spin. I stuck that truck in some good old Tennessee clay. We tried a number of things to get the truck moving.We tried wood under the tires, floor mats, digging and event a n old grate we had found. We were still stuck in the mud!We called Roadside Assistance and they arranged for Gentry Towing & Recover to meet me between 7 and 9 am. I got a text saying they would arrive at 7:45 and they actually arrived about 7:30. I was a few minutes away and before I got back home, he had already set up to pull the truck from the muck.It was a tricky task as the truck was part way between the house and the pasture fence. There was no room for a vehicle to get in position to pull the truck out.By the time I arrived he had already wrapped a chain around a very solid tree and run his cable through a pulley hook attached to the the chain and on to his wench. He pulled that truck out of the mud and around the house in less than five minutes.A couple of side notes:1) No, the truck was not a four wheel drive 2) Yes, my wife did advise me not to drive into the back yard as I would get stuck.Thanks Jamie!
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December 2022 by Katie Young
I called another roadside assistance company and they didn’t have any drivers. That company recommended I call Gentry’s. Jamie answered my call immediately and came to our rescue within 10 minutes! He was so helpful and kind. I highly recommend calling Gentry’s for all of your towing and roadside assistance needs!!! Wonderful experience all around! So thankful for their help:)Service: Tire change
