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March 2024 by G.D. A.W
This location is not color people friendly If you are a person of color as in African American you will not be treated as a regular American you will have snotty looks and mistreated when it comes to service I still didn't lie impatiently I was not dressed out of the normal dress code but not only were the customers ruled but the service desk of the two girls that took my cupcake order were very rude and highly disrespectful One of the younger girls that were a blonde indicated that she had never served a black person which indicated to me that someone told her that it was wrong or that she had been brainwashed in black people were not supposed to be served at this location This is not a place that you should be mistreated at especially buying high dollar cupcakes almost $5 per cupcake no one should be looked at differently because of the color of their skin I was rushed I was continuously asked is that all you want is that all you need and are you sure that you can purchase all of these as in as if I did not have the financial assets to make a purchase in this type of store. I asked for a contact for management and was told it won't do any good because I was not appreciated in this store and if I could make my purchase and hurry up and leave. Be mindful people of color that this is not a store that we are not accepted at still in 2024
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November 2023 by Jeremy Holladay
Must-have everytime I go to Tennessee. Never disappoints!Dietary restrictions: They have gluten free options
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September 2023 by Leanne Kirkham
There is not a thing in this store that I can eat due to allergies, but my family really enjoyed their cupcakes, so I rated in the middle. They do offer gluten-free options, however they do not cater to any other food allergies. I am allergic to dairy, gluten and soy...I would recommend at least adding dairy-free options as that is a pretty common allergy/intolerance.
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September 2023 by Alana B.
Gigi's does not disappoint! We've had their red velvet cake 2 years in a row for my daughter's birthday... thank you guys again for an amazing cake and cupcakes
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September 2023 by Paige T.
I had a great experience with Gigi's cupcakes. I used to get them when there was a Nashville location. The cupcakes are amazing and the cookie dough is the best cupcake I've ever had. Must try!!!
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August 2023 by Buffy Warren
My mom makes homemade cakes & cupcakes so there are very few store bought that I like. However, Gigi's is so good!! Their cookie dough cupcakes are absolutely amazing!!! A must try!!!
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July 2023 by donna billings
Best cupcakes in the world! I love the icing which is piled high.
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May 2023 by Paula S.
Gigi's made my daughter's graduation cake and not only was it good it was fabulous!!!!They did an amazing job. I will definitely go back for the next event I have. Thank you Gigi for making my daughter feel special!!
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May 2023 by Patricia Keith
I was watching Undercover Boss and thought the Gina was so loving and caring and to help those employees in need was absolutely beautiful.I wish your store in Nashville TN was still open because I wanted to visit and meet you and enjoy your cupcakes.Hope you and your mom are talking and spending time together.
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April 2023 by L. Q.
This was my first time ever in Gigi’s, and unfortunately the experience was not what I expected. Upon opening the door and stepping in, I was hit by a stench that smelt like sewer, and when I asked the employee why, she said it was their grease trap. Thats definitely not the aroma of sweet vanilla and buttercream I would expect stepping into a cupcake shop. I would fully recommend closing the store until that is fixed, as my appetite was completely gone. I wanted to give you my money, but I left without a purchase because the smell was such a huge turn off, and I just couldn’t get past it. Unfortunately, the saying couldn’t be more true in this instance, you never get a second chance to make a first impression.
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March 2023 by Candice Culbertson
I first of all bought them and got home and thought right away they were gonna be yuck,, then when I ate the 6 pieces of my choice I once realized they were so amazing. They should've been bigger than they were.
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March 2023 by Tami Mays
Please don’t advertise cupcakes you don’t make anymore. It’s frustrating to drive here and be disappointed. Lousy customer service.
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January 2023 by Patty R.
I placed an order for gender reveal cupcakes and only had a couple of days notice for them. They were GREAT to work with! The cupcakes were beautiful and perfect and they tasted delicious! Boxed and packaged well. They also have a nice display case of different cupcakes and I bought a few to try flavors. The employees were all friendly and helpful.
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January 2023 by Maddie B.
Hadn't had a cupcake there in years go in there and that was the worst thing I ever put in my mouth the icing was overly sweet on it very gross could barley eat it and I originally went in there for the dog cupcakes didn't have any at this store glad tho because it prob would of have my dog diabetes with how much sugar that was in mine I mean it was so gross a store bought cupcake I think would of been better. Because I wanted to throw up while I was eat this one no frosting on a cupcake needs to be that sweet it l felt like I just I took s bag of sugar and just dump it down my throat in fact it prob would of been Jess sweet then the icing on the cupcake it was so gorsss I can see why now instead of going to this place when I lived in Indiana I went to the other place that was sort of right by my house it was so much better from what I remember I don't think it was sweet like this I mean was so gross it made me nauseous
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December 2022 by Courtney Beyer
We were in Alabama on vacation for my wife’s birthday and we decided to stop at Gigi’s cupcakes so we could all choose the flavor we wanted. We got two marble, two wedding cake, a red velvet and a cookie dough. They were all absolutely amazing and each of us were impressed and happy with our selection. I wish we had a Gigi’s cupcakes in our home state!
