Great car buying experience. Was able to do most of the process online and through messages with the dealer. Price was same as quoted so no surprises when we arrived at the dealership. Very friendly staff and did not have to wait all day at the dealership. Would highly recommend. Ian and Harrison were great to work with.
November 2023
This is the best service center I've ever visited. Customer service is top tier and Jack is so pleasant & professional. The bar is set high here!
October 2023
We have purchased many many cars from this dealership. This will actually be Number seven and have always had a great experience. Ian is a fantastic sales person and super helpful. He always goes the extra mile for us and we will definitely be back. I love my new car.!
Welcome to Carlock VW of Cool Springs
At Carlock VW of Cool Springs would like to welcome you to our dealership in Franklin, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come & check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Franklin, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes & filter replacements to powertrain & drivetrain repairs.