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February 2023 by Mike B.
This hardware store is amazing. I've been into this location multiple times and the service has been equally as good every time. Someone always greets me as I walk through the door, and I'm always asked if there is something they can help me with. Seems like a small thing, but not something I see at many other stores these days.
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February 2023 by Val Pell
One of the best things about this location is the staff. They are always knowledgeable, customer service focused, & make you feel like a part of the family. Their product lines are quite vast for a smaller boxed store which was a great surprise. Better customer service and a wide selection?! You really can't beat it.
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February 2023 by richard english
Outstanding customer service, greet at door ask what can we help you with today? Something the big boxes have lost. Very convenient
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February 2023 by Trae Willis
Great Local hardware store, amazing, friendly and knowledgeable staff.
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January 2023 by Doreen McEwan
Came to get propane for my Winnebago van and they were so nice! I called to make sure someone would be there to help me and the sweet woman on the phone assured me there would be. When I got there they were very pleasant and had my propane tank filled quickly. Thanks y'all!
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January 2023 by Judi Mobley
Store was clean and organized. Staff were friendly and helpful. The paint and paint supplies were in stock.
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December 2022 by Daniel Whitlock
Always a great experience. Doug in garden was very helpful on my visit today.
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November 2022 by Paul Kang
The staff here very helpful with the questions that I had before my purchase.
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October 2022 by Rick .O
Awesome Hardware store! I go there all the time. They have an outdoor gardening & lumber section. I'm handicapped and parking is right up front. They load heavy items for you and after a few visits they know who you are! I had a 3 year old faucet that needed parts. Yes they had what I needed. I just stopped in for 3 things, yep got all 3 and had a couple of keys made. They also said they could fix a broken screen frame. Wow!!!! I can't say enough about how friendly and helpful they are!
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August 2022 by Tom H.
Now this is what a hardware store is supposed to be. It has friendly, helpful, knowledgeable staff - on the floor, offering assistance, coming up to you before you ask for help. They help if you need it and give you time and space if you need that. The store is well stocked with most of what I need. I drive past a big name national chain (you know who) to get to this store. Selection good + prices good + staff is good = thumbs up to Harpeth Hardware Store. Just saw they have a new owner, new management. I do not know when that happened. But I was there today and it was as good as ever. PLUS they are now open on Sunday!
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August 2022 by Richard Bonee
Misplaced items and rude! Also, prices are stupid. I bought 3 hex nuts and they cost over $7.
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July 2022 by Presley Eschete
They took forever to come to help us at the paint section. They were called many times to come down and no one did till later. Overall they were ok.
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June 2022 by Jon Puckett
This will seem odd to those that may already know, but this is not an ACE Hardware. True Value are not affiliated or partnered with Ace at all, but Google brought it up as an Ace Hardware. It is not.
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May 2022 by Camisha Rowan-Haynes
Went to the hardware side to get extension cords. Had trouble finding it and was never approached by an employee to assist us. We finally found someone to point us in the right direction. The store was pretty busy so we decided to check out in the garden center. The experience back there was way different. The people in the garden center were very attentive, helpful and kind. It helps that checkout was fast too!
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May 2022 by LeeAnn
Really enjoyed their garden section - lots of items to choose from and they have some really pretty terracotta pots as well!
