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October 2023 by cassie lowery
My VW had extensive damage. They had to replace the roof due to a tree falling on it. They did a poor job fixing it. The inside, along all the doors and trunk, have come unglued (or however they put it together). They had my vehicle for almost 3 months. There’s no reason for this.Services: Body & Trim
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October 2023 by Ashley N.
Loved this place! Everyone was very friendly, an estimate happened quickly, and the service was fast. On top of that, as a woman, I am always going into body shops or dealerships with my walls up and game face on, but I didn't feel disrespected or talked down to in the least. I felt comfortable and felt I was being treated like every other customer! The final cost was also less than the estimate, which made me incredibly happy! The work they did was perfect, and I'm so grateful everything went smoothly!
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August 2023 by Robert Farmer
Mediocre at best. I've held back from leaving a review for a long while, but it's time.They use the cheapest junk parts they can find. They replace parts and paint panels that do not need to be replaced or repainted. Remote start no longer works on my car. Nor does the security system due to them screwing up the hood latch. Overspray on the front grille from painting the hood. The hood did not even need to be touched; there was zero damage to it. Driver's door seal hangs off at the top. Wind and road noise are above and beyond what they ever were before being "repaired." Left, rear window no longer rolls down with button from driver's panel due to them not fitting the grommet for the wire harness in the left driver's door properly, leaving a wire to chafe and cut. The metal on the driver's side seat is thoroughly rusted somehow. They left a huge gash on the top back of the vehicle and totally ignored my request to try and get it repaired.When I first when to pick it up, they actually thought I would be fine with the left driver's door arm panel being incredibly scratched and scuffed (read above about the cheapest junk parts). After "talking to the owner," it was replaced. God forbid they use a decent part. They claim there is a lifetime warranty, but good luck getting it honored. Every time I deal with a business on this side of Franklin, I am left underwhelmed. This time was no different.Services: Painting
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August 2023 by Beth J.
Absolutely rude and terrible to deal with. Lonny i think is the owners name? he was an absolute jerk on the phone. I would never go back.
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April 2023 by Jay Bonson
Nice folks. Here for a quote now. Will update after the work is completed
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October 2022 by Michael Aron
This is our family's go-to shop for any and all body repairs. Over the years they've done work on my daughter's car, my father's truck and most recently on my car. They've been consistently fairly priced, trustworthy and do great work - refreshing for sure in this line of business.
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May 2022 by Clay G.
Really pleased with the work they did on my truck. Would definitely use them again. Plus, when I went to pick it up they told me they didn't have to do everything they thought they might and charged me $277 less. Which was nice considering I wasn't using insurance.
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April 2022 by Casey Hampton
These guys painted both rear panels and my tailgate.Also installed my rear bumper. Finish came back better then factory. Great people.Services: Body & Trim
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April 2022 by Steve David
Wonderful staff and cake/cookie selections...a local treasure!
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February 2022 by Kim Bacon
This is a great family owned business and they took such great care of my car after a minor wreck!!! Not only did they fix the damage but they made it look brand new!!! So pleased with their level of workmanship!!!! I’m happy to recommend them!!!Services: Body & Trim
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February 2022 by Robert Salus
I would strongly advise against using this shop. I took my truck to them for a small dent. The quote was over $1,900. Before getting this quote, I was going to pay for the repair myself as I thought it would be $500. When I saw this quote, I decided to submit it to my insurance. The insurance company estimated the damage as less than $600. When I contacted Hazelwood, they said they would get more money from the insurance for the repair. About a week later, Hazelwood said they repaired the truck and that the bill was equal to the insurance quote. Since I had a $500 deductible, this meant that I now had my first claim on my insurance for less than a $100. Now, I'm applying for a new policy on a new vehicle and I'm being told that the new policy is going to cost $300 more a year because of the claim against my policy. If Hazelwood had given me a fair quote from the beginning, I would not have had a claim against my policy. Now, because of Hazelwood, I received less than a hundred dollars from my insurance and am going to pay $300 more a year for several years. Furthermore, I felt the repair was just so so. I would not use them again.Service: Painting
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August 2021 by Jay H.
The last locally owned and operated body shop in the area. Good work and reasonable prices, plus you'll be supporting a local business.
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June 2021 by bob gildea
I have utilized these folks for over 40 years, a true family run/owned business. With 3 kids I have unfortunately been in their shops more than I would like to. The work is always done perfect, if you dont think so, tell Dale, he will fix it, at fair reasonable prices. Just good folks, period !!!No need to go anywhere else, if you want it done right, just go here.Services: Body & Trim
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May 2021 by Susie Dunham
My almost 20 year-old Jeep looks new again. Great paint job!
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March 2021 by Steve B.
This business is great to work with. Straight forward information. Prices seem fair and job completed on schedule.
