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November 2022 by Shelby Young
The Heirloom Shop is a one stop shop in Franklin! The staff is so friendly! It’s the kind of store where you can buy for everyone on your Christmas list from kiddos, to your friends and even for the grandparents! They carry many exclusive brands - Smathers & Branson, catstudio, Scout… and many more of my faves! The best part is - they’re online! I don’t live locally and I love to order on their site between my Franklin visits! If you’re lucky enough to be close by The Heirloom Shop… run don’t walk! It’s fabulous!
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October 2022 by Dana Briscoe
I cannot wait to shop at the Heirloom Shop in person on my next trip to Franklin! I love every purchase made online, but know it can’t compare to being there. LOVE everything, I’m obsessed!!!! ?
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October 2022 by Cathlin Cantrell
I love the Heirloom Shop! They always have the cutest items and truly do have something for everyone. The staff is incredibly helpful and friendly. The best shopping experience out there!
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March 2022 by Jennifer Weber
The Heirloom Shop is my go to place for gifts. I have found Christmas, Easter, Mother’s Day, Father’s Day, graduation and baby gifts on a regular basis. The staff consistently goes above and beyond to help with ideas, wrapping, shipping, and even sending personalized cards for me. I can’t say enough great things about this store and would recommend to anyone!
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March 2022 by Sherry Mast
A must see in Downtown Franklin! Stylish, sophisticated, and a unique variety of gifts fill the store. Lilly Grace is always so helpful and friendly any time I’ve had questions. This store is a must visit. You may find something you didn't even ‘now you were looking for. A+
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March 2022 by kelly berry
The Heirloom Shop is located in the heart of theFranklin shopping district!!It is a wonderful place to find that special gift and it is so fun to pop in and see what is new.The customer service is a great example of southern hospitality.It is a must see in Franklin.
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March 2022 by Jeffrey Smiley
We love this store.Everyone is friendly and engaging.The store offers great gifts for all occasions.If you are in Franklin please stop by and visit.You are sure to leave with a great gift for you or someone special.
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March 2022 by J W
Anytime I go in to “browse,” I always leave with something. They have things for all ages and also unique food gifts. Definitely worth a visit when you’re in Franklin. Happy shopping!
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March 2022 by Beth Hartman
The Heirloom Shop in Franklin TN is a treasure!!! Cutest gift store! Friendly staff and the owner Lilly Grace is extremely helpful! Lots of variety to choose from. And the store dog is a bonus!
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March 2022 by Laura Sears
Beautiful store with a great selection! Always easy to find a great gift or treat for yourself!
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March 2022 by ju h
Loved coming in to look around and ended up leaving with some very soft and comfortable shirts
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February 2022 by Kelly B.
The Heirloom Shop is a long-time favorite store in Franklin, TN!!! Such a fun place to shop - I love stopping by to see what's new!! Wonderful customer service!!!
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February 2022 by Beth Ritchason
I can’t say enough wonderful things about this shop or it’s owner! One time when I needed a gift and couldn’t get to the store (I live about 45 min away) Lillie Grace sent photos of gift options, made up a beautiful bag and then delivered it to my door!!! She goes above and beyond to make her customers happy.
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May 2021 by Tina Thomas Carlstrom
We were visiting from NY and absolutely loved the Heirloom Shop. The best part of walking into that boutique was meeting the manager, Lilly Grace. What a doll! She was so kind and friendly. I am not sure who the owner of this store is, but he/she is lucky to have such a gem running the show!
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April 2020 by Chelsea Boike
I'm a nurse in the Nashville area, and my kiddos are staying with their grandmother until I feel safe having them at home. Just before Easter I messaged them, asked if they could put together care packages for my kiddos and ship them for me. They delivered BIG TIME!! We facetimed so I could pick everything out, and then they packaged everything so beautifully and even wrote a note to my kids thanking them for sharing me during this time so that I could help take care of the sick people. My heart was just so full, and I can't recommend them enough!!!
