Insurance in Franklin, TN

“Zac helped us find an insurance that worked for both me and my husband! My husband had previously been denied insurance so we got very discouraged. But Zac was able to help find us a coverage that would accept him and also be in our price range. He saved us! Thanks so much for your help Zac”

“Brandon Rogers was such a help! Our automobile insurance with another company had risen drastically, although we had no tickets, accidents, etc. In addition, our home value had risen, but our insurance was not enough to cover replacement costs. Brandon took the time to review information about each vehicle and the description of our home. After spending time going through everything with us, he was able to identify policies that would provide us with not only a lower rate but better coverage. I am grateful for his time identifying our best options, reviewing the policies, and answering our questions. I knew I had made the right choice when I called my current insurance company, whom I had for thirty-two years, to discuss reviewing our policy, and the agent was not willing to give me more than a few minutes of his time. I am grateful for Brandon and highly recommend him if you are looking for insurance.”

“Benton and his team have been great. We have all our insurance with them and Mandy is a huge help. We've had a minor car accident as well a homeowners claim and they made the process as easy as possible. By all means, call them.”

“This was the first year I went to Shellnut Insurance because my previous agency sold out to a company in Texas. There was some confusion due to the fact that a new policy number had been issued. Gavin Shellnut took care of my problems and I left their office with confidence in their ability to be there if I ever need them, and, in addition, with a delicious bar of chocolate. 5 Stars.”

“They have been very professional, helpful and prompt with service and getting back to me when I have questions. I have used them to insure my business and autos and have confidence that I have been extended the best rates. I highly recommend Allee Insurance Agency.”

“I had a wonderful experience with Tonya! She was kind, efficient, and reassuring and got me the best deal. She bundled my car & renters insurance & even added in rental car coverage and was able to get me a great price for my luxury vehicle. I will definitely be a long time customer. Thank you for the fast & pleasant experience. I switched over my coverage from progressive & will never go back. I highly recommend this office.”

“Victoria and her team are so helpful and responsive. While on business travel, I forgot a document for my rental car. Victoria replied immediately and sent a copy electronically. Highly recommend Victoria Hood State Farm!”

“The most friendly and professional agents I have ever encountered. Christine, Brenda and Mike are the best!! Customer service is still alive and well! They always have time for you and answer any questions you have and treat you like family.”

“We recently relocated to Tennessee and met with Rebecca from Scott’s team to talk auto and home insurance. Not only was Rebecca able to save us almost $100 a month but she also found major things that weren’t covered under our previous insurance company! Very knowledgeable, thorough, and helpful. I cannot recommend Rebecca and Scott’s team enough!”

“I recently had the pleasure of speaking with Kasey (I believe that's how it's spelled) from this StateFarm three times in a day, and each time she was incredibly patient and helpful. I had questions about setting up and adding a driver, inquiring about monthly costs for a portion of the driver, as well as providing step by step how to get lower monthly cost by set up through an app called Steel Clear, among other things. Kasey patiently explained everything to me with a welcoming tone, making the process much smoother and more enjoyable.Kasey's professionalism and knowledge were evident throughout our conversations. She took the time to thoroughly address my concerns and provided clear explanations, making sure I understood all the details. Her friendly demeanor and willingness to assist left a positive impression on me.I must say, Kasey is a great person to speak with on the phone. Her exceptional customer service skills and commitment to providing excellent support are commendable. I truly appreciate the outstanding assistance she provided and the time she spent helping me with my inquiries.Overall, my experience with Kasey was top-notch. She made my interactions with Google a pleasant experience, and I would highly recommend her assistance to anyone in need. Thank you, Kasey, for your patience, professionalism, and excellent service!”

“After 20+ years with same insurance company, my wife and I decided to explore/compare other options for 2024. I contacted several independent insurance agencies in Williamson and Davidson Counties. I concurrently evaluated alternative Insurance Companies based on Consumer Reports, online reviews, and interactions with friends, neighbors, and family members.We ultimately opted to obtain Erie Insurance Home and Auto coverage through Stewart Insurance Group.I encourage anyone pondering any insurance provider/policy review to contact Lisa Hale at Stewart Insurance Group. Lisa differentiated herself from every other agent I communicated with. She responded to my initial phone call with immediate comparative quotes. Follow-up telephone conversations and a meeting at Lisa’s Westhaven office solidified our decision to shift our policy coverage to Erie Insurance and to initiate a relationship with Stewart Insurance Group. The face-to-face meeting reinforced that the agency provides comprehensive local support, especially related to claims, that was not evident with my previous agency/insurance company nor other with alternative agency representatives interacted with.The other brokers I contacted were slow to respond. Some referred me to on-line applications/communication. Lisa and Stewart Insurance Group demonstrated a true customer focused value proposition: quality product offering and exceptional accessible “local” customer service.”

“John has been a blessing to work with. You hope you never need to use your insurance, but you want an agent you can trust if you do. Both John & Farmers have been great when I have needed them. John spends time making sure I understand everything & Farmers Insurance has always treated me fairly.Thanks for everything,Todd Nichols”

“We have been going through the process of transferring our home owners insurance from our former agency to Elite Insurance Solutions.Our new agent Ashley K has been very helpful with this process. She checks on our account as needed and keeps us informed of the process.She is very knowledgeable about our insurance needs and has advised us to call her with any concerns we may have.Ashley K always returns our calls in a timely manner.We are very satisfied with Elite and also the services we have received from Ashley K. We feel she is genuinely concerned with the needs of her clients.and represents Elite Insurance Solutions in a professional yet personal manner.”

“They have insured my family members for over a decade. They’ve also served many friends of mine and I have only heard great things. I have priced them out with other brokers and they have great rates.I’m glad I can count on the team at BPI for peace of mind, knowing they have me covered.”

“It took way too long for me to pull the plug on our old insurance company and advisor. Right away after giving Williams Insurance a call I realized I should have cut ties years ago - turns out, our old advisor had us hooked up with the wrong home insurance policy (WAY too much coverage for our townhome) and within the first hour, Travis (Williams) here dug into our HOA and realized we only need about half the coverage we were paying for, since our HOA covered all external facets.On top of that, he got us hooked up with a company that is now providing us with better auto coverage at about 60% of the cost (i.e. about $400 saved on auto alone... two cars).Customer service has been amazing - prompt email replies, professional, detail oriented, etc. I don’t usually leave reviews for companies but felt obligated to tell people to give Williams a call. Very worth it!”

“Huge thanks to Dani from the Clingan Agency! She was extremely helpful in guiding me through changes that needed to be made to policy as we approached its renewal. She goes above and beyond for her clients!”