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March 2024 by Andrew Terry
Customer service is amazing! I would definitely recommend this location!
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March 2024 by Lyndsey Howell
Scott helped me check my wedding bands and service a necklace recently and he was phenomenal. Very informative and excellent customer service. He even called me the next day to let me know my necklace was ready and that he checked it personally and said it looked great. Will definitely go see him again.
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March 2024 by Angela Knee
The nicest most helpful staff ever! Been coming to Jared for over 20 years.
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March 2024 by Glenda Duncan
I was 4th in line when I walked in the door. It didn't take long to be helped. Everyone was nice and polite.
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March 2024 by Regina Hutto
Charlie is the best!!! We love Jarad and won’t shop anywhere else. These are the jewelry experts!!!!
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February 2024 by Chris Mannino
We have always known Jared to be one of the best Jewelers around but what we didn't know was the hidden "gem" that they had employed named Amy. Amy is in charge of custom fabrication. Amy took my wife's 30 year wedding and engagement ring from 1994 and turned it into a modern day masterpiece. We couldn't be happier and her work is truly amazing. I don't think she understands the talent she has but we sure do. She will always be our first recommendation . See before and after photos below.
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February 2024 by Susan Walker
Rob & Charlie (Jared - Franklin, TN) Were so professional and still friendly and like real. I explained to them that I have been cleaning out my parents house since my Mother's death 8/10/23. I had my Grandad's military ID (dog tag) as well as his whistle from the USS Aulick from the Pearle Harbor war my Grandad was on that was destroyed. As well I had my Dad's (dog tag) from when he was in wartime Germany. They both came together and made the chain perfect. I wear this everywhere I go and feel my Grandad and Dad are still here with me. It is a comfort thing for me and I felt they understood. My Mother had diamonds that I will take back to Franklin, TN to Rob & Charlie to make me a special custom ring that I will take with me the rest of my life and pass on to my children.
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February 2024 by Justin Dickson
I recently visited Jared’s in Franklin, TN on CoolSprings. I wanted to upgrade my wife’s wedding rings. Mrs Amy Allen was kind, patience, and very knowledgeable . She was able to walk my wife and I through the process with ease. I highly recommend Amy Allen at Jared’s, and I will be returning for future purchases. Happy Valentines Day
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February 2024 by Scott Alexander
I just had the pleasure of working with Rob Cornett today, he did a fantastic job in helping me and providing exceptional customer service. I was referred to him by another jeweler and I am so thankful that happened. I can not think of anywhere else to go after this experience.
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February 2024 by G.S. Scoville, Jr.
Great, personal service. Highly recommended!
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February 2024 by Zack Alcyone
Very friendly and helpful staff, especially Rob! Went above and beyond to help me with a simple battery replacement on an old watch. Will definitely be going back.
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February 2024 by Eric Henriksen
Went to size a watch band. Immediately greeted by Rob and he quickly went to work on the adjustment. Incredible service and very friendly. Highly recommended!!!
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February 2024 by Christine Rohland
This store, management and personnel are amazing! They bend over backwards to make the piece everything you want. Cannot recommend highly enough!
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February 2024 by Daniel Fountain
I love this shop. The staff is friendly and they have great goods .
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February 2024 by Kelly Ramos
I can not say enough great things about Charlie. He was incredibly helpful and knowledgeable about the Tag Heuer watch I brought in. I would recommend him and this location 100 times over.