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March 2025 by Irene Willoughby
Penny's has always been a great store to shop at.
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March 2025 by Dorothy Gayle
Customer service ???
Had to go down stairs twice to find someone to help in home goods. No one available on second floor 😢
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March 2025 by ChaCha W.
I can always find pants for my son here. He needs the big and tall section. The ppl were friendly.
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March 2025 by Dennis Hall
The staff was friendly but the first associate sent me on a wild goose chase then a young gentleman took me directly to the item that I needed.
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February 2025 by Jade Stanley
Customer service was rude and unhelpful. Please be kinder. You never know what people are going through.
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February 2025 by J Godz
The store was quite organized and clean. I enjoyed shopping there.
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January 2025 by Paul Colman
Eileen was an absolute joy. So helpful and so sweet.
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January 2025 by Amanda Reyes
It looks very messy, there is only one box working. I definitely prefer dillars
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January 2025 by David Waun
Can usually find some good deals
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December 2024 by Joe Linton
Drive from Memphis to shop in this mall. Memphis has to much crime. JCPenneys much better here. Plus all the food and shopping around this area.
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December 2024 by Mr. J
Great service.
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December 2024 by Philip Williams
Very friendly staff and very helpful in helping us to find what we were looking for. The poor cashier tried to help us apply for a credit card, but the customer service people were not friendly and not very helpful at all!! We were on the phone for almost 30 minutes and still didn't get a credit card, and during that time, the store closed, and there were people in line behind us!!
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November 2024 by Mark Anderson
Very nice associates and very informational about products and helpful pointing us in the right direction. Thank you
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November 2024 by Slacking Packing
Nice store and very clean. Great customer service.
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November 2024 by FLC B
We were glad that we found what was needed for an event. However, it was difficult to find an associate to help. When I did find an associate, she was kind and did her best to be helpful, but she didn't speak English very well. Fortunately, I speak enough Spanish to get along, and we communicated without issue. She was really great!
Then we had to check out with our clothing.
The line was ridiculously long. The other associate, though kind and doing her best, didn't know how to operate the POS when broached with a pricing issue.
This is either poor management (lack of management) and/or insufficient training.
