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April 2024 by Curt Perry
Every table is dirty and there wasn't another customer in there.
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April 2024 by Dug Unlisted
We arrived about 45 mins before they closed and were greeted with a smileWe all got variations of the Philly Cheese steak some with chickenAll of us talked about how good the meal wasFacility was clean.Staff was alsoPlenty of parkingHandicap parking and entranceTables will accommodate wheelchairsWheelchair accessibility: Wheelchairs. Not a problem
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March 2024 by Christian Orem
This is a well run JMs! Sandwiches are well prepared with care. Enjoy!
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March 2024 by Two & Yonder Films
I experienced the rudest service here by the lunchtime employees. In the future I will avoid this location.
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March 2024 by Wayne Jones
Great location and excellent attention to detail for Celiac, gluten free
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March 2024 by Katie Pigg
We were rushed and herded through the line like cattle. Absolutely no customer service from any member. The first associate we spoke to was rude, the second was clueless, and the third was not much better. I will NOT go back inside at this location and likely won’t be back period. All tables and floor was dirty.
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February 2024 by Noble Repairs LLC
I visited the store at 1010 Murfreesboro Rd. The hours showed it would close at 9pm. I arrived at 8:30. Was told that the grill was closed and I was unable to order a hot sandwich. I called the next day trying to find out what was the general time the grill should shut down. The guy who answered the phone and told me he was a shift leader put on speaker “so the manager could hear my question”, only for the girl who I dealt with the night before to be extremely rude and yell into the phone “It’s normal, I had already cleaned it!” I just asked a simple question. In my opinion this could have all been avoided had a sign been posted explaining the grill shut down at a certain time. Completely horrible customer service! And for me to be put on speaker phone instead getting a simple explanation was completely disrespectful and uncalled for!
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January 2024 by Queen Asgall
I have gone in both during the day and night the different level of service is absolutely insane. If you go in during the day you get rude and dismissive employees including an older gentleman who made several inappropriate comments towards me. Where as when I decided to try again at night the service was friendly quick and very helpful even when I had to order 5 subs an hour before they closed. The store itself is rather dirty and I’ve seen rats run across the floor overall love jersey mikes but this store has its issues especially during the day.
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December 2023 by Ryan Eddy
I have loved Jersey Mike’s since I was young. It is some of the best food you could ever get, but the 96 store always manages to find the rudest, most forward people you could ever find!If this is your first time trying Jersey Mike’s, don’t base your experience on this location. It really is the most amazing sandwich ever (if you get the oil, vinegar, oregano, salt & pepper, otherwise, you’re looking for subway)
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December 2023 by Abigail I.
I love going to this Jersey Mikes! Their staff is always friendly and our sandwiches are always fresh.
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December 2023 by Marissa P.
Terrible service. Used to be a good location. Workers are extremely rude. Threw my COINS back at me. After I had to pay again when they forgot to charge me for all my sandwiches. Rushing me to pay then doesn't even get everything on receipt. THROWS MONEY AT ME and acts surprised when I say that's not okay. And then storms off to the back to have someone else finish her job that she already did wrong to begin with. who has the time for drama at the Jersey mikes seems like something was already going on between the team when I got there. Used to be a regular doing HUGE orders weekly spending thousands here. Will not anymore
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December 2023 by Jon S.
Friendly service & great sandwiches. This place has become a routine go-to for lunch for our family. Always a pleasant atmosphere and experience.
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December 2023 by Ben Vaughn
Jocelyn, John and Caden always make my experience a good one! They’re cheerful, kind and helpful above and beyond what is expected…even if it’s close to closing time. I always enjoy coming here for my late night hoagie!Kid-friendliness: Always attentive and helpful when I have the kids.
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October 2023 by Karen Hassell
The brownies and cookies are deliciously addictive.
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September 2023 by Cade Powell
The sandwiches are amazing! Several options for vegans and gluten intolerant folk. All the meats and cheese and other toppings are freshly sliced right in front of you! The employees are hard-working and give reliable, fast, and friendly service. They'll put a smile on your face as soon as you walk through the door.
