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February 2024 by Jim Shaffer
Got the RSV shot today. It went well.
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December 2023 by Paul Ellsworth
Organized and easy to find stuff. Friendly staff.
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October 2023 by Rob Hamilton
Enough is enough with this place, there is no quality control. It’s 50/50 whether you get edible produce or you get home and can’t feed your family with the food on their shelves. This comes down to leadership and the manager should find a new profession. An area as nice as Franklin deserves better.
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September 2023 by Denise Rome
Called to see how much it cost to rent a carpet cleaner and was told $19.99. I sent my husband to rent it and they charged him $39.99! Par for the course!!!!
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July 2023 by Bob Bowser
Always clean and the staff are very friendly and helpful
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May 2023 by Smith J.
Don't dare ask the floral dept for help with balloons or blowing up balloons. Lady there must hate her job. Never willing to help and always miserable, always too busy. Never have this issue at other grocery stores. Absolutely zero customer service . You'd think this was one of the busiest krogers around haha.
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April 2023 by Clint Ferguson
I have all but stopped shopping at this location. The prices are not the same as other area Kroger stores. Kroger brand milk is $4.29 whether fat free, 2% or skim. At other area stores it is 3.49 to 3.89. Kroger tea is 3.19 other locations $2.99. I always thought all area stores were under the same pricing but not this location.
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February 2023 by Charles Grimes
Great Kroger since recent renovations. Just wish it were larger and had gasoline fuel station.
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January 2023 by Eric Neff
You cannot rely on this store for regular dinner staples such as fresh fish or rotisserie chickens.
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November 2022 by Michael Whalen
Clean bright store.Misinformed by service area woman this morning 11:45
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August 2022 by Brian Dible
I was visiting a relative that lives in Westhaven and needed some brewkies. This Kroger was beautiful. It puts the ones near my residence in Ohio to shame. But given the fact that it's a a high dollar neighborhood they couldn't go cheap on this store.
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August 2022 by John D.
Convenient when you need to quickly grab some milk, bread etc but that's about it. Meat and seafood department is useless. Little selection and staff is not knowledgeable. Produce is often scarce and when available it is often old. Best to go to Whole Foods or Spouts for fresh and well stocked food
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May 2022 by Jay Frier
The meat counter is closed most of the time even during the day. Today I was there, and it was open but after several trips by as I was shopping no one ever came to serve me. I understand that people are experiencing staffing shortages, but every other Kroger in the area works like clockwork. This place is awful!
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August 2021 by Brooke Davis
I was standing in line today at the Boars Head deli. When we were asked what we would like, I tried ordering a sandwich for my 10 yr old son. I was told that the deli closed at 2pm. It was 2:04pm. I had been standing in line for 10 mins. I looked over and saw the young girl purposely avoiding my eye contact- all ingredients still out, uncovered, and easily available. Very poor service.I only write this review because this is my final time trying to shop there I’ve gone for something as simple as green onions or limes or kale and they don’t have it in stock- poor management if you ask me. I’ve gone across town now for better service and produce selection. Stinks that I have to leave the neighborhood for good service and produce.-B Davis
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July 2021 by Linda Payton
Clean, ordérly, fresh meats and produce and bakery.
