-
January 2024 by Tracy Kennedy
Julie Christopher was the salesperson who took care of my husband and me, and she was very personable and professional and willing to work with us to get the best deal!
-
January 2024 by Madison Parks
Jason was THE best at helping me pick out the perfect mattresses for my guest room. He was so patient & knowledgable! He made the whole process so easy!
-
December 2023 by Leslie Little
Julie was knowledgeable, pleasant, accommodating and so helpful. She is definitely a great asset to Mattress Firm!!
-
November 2023 by Crystal Sullivan
Julie was very helpful and accommodating. She was very knowledgeable and worked with us to find the best mattress for us, while giving us a great deal.
-
October 2023 by Nicole Graves
Julie was the best! She was so patient and made me feel like a priority when in her store. Would recommend!
-
September 2023 by Rebecca Delaney
Julie was the best thing about shopping for a mattress! She is friendly, professional, knowledgeable, and pays attention to your individual preferences and needs regarding purchasing a mattress. I will be telling anyone who is looking for a mattress to go to Mattress Firm on Mallory Ln and see Julie!
-
August 2023 by Dave Buehring
Julie has been FANTASTIC to work with. Has helped us find the right bed to help both of us with current back issues. Highly recommend her and Mattress Firm!
-
August 2023 by Denise Currie
We got a new mattress 9/2018. It is in our guest room and has only been slept on a dozen or so nights. When I went to wash the linens last fall I noticed that it had come totaling unsewn all around one side and the foam was coming out. We filed a claim as it was still under warranty. The claim process was not easy and we couldn’t find out what was decided. We could not get a person on the phone at the customer service number. We contacted Gregory Faust at one of the stores and he was amazing. He said he had to research some things and would get back to us AND HE DID the next day!! He was so kind and helpful and told us our claim had been approved and how much time we had to come and get a new mattress! We are so thankful for his help. We would not have had an answer in time without him. My faith is restored in salespeople and in Mattress Firm for doing the right thing! He is a wonderful worker!!
-
August 2023 by dave pomeroy
Raz, the sales associate, was very knowledgeable, very helpful and professional in her conversation about the various mattress choices. Excellent time table of 120 days to make sure customers are happy with there mattress choice or can return andmake another choice paying for just the cost difference minus 10% restocking fee. Would recommend this company. I usually don't do these reviews but felt this one was appropriate due to my experience.
-
August 2023 by Whitney Stewart
Julie Gray Christopher went above and beyond to help me find the perfect mattress for my budget- she was beyond friendly- she has excellent knowledge of all of the mattresses, pillows, sheets, bases….you name it. Will definitely only buy from her again!
-
August 2023 by J W
Julie was knowledgable and a true proffesional. She was.not pushy at all. Buying a mattress is never fun but she made it a truly enjoyable experience. Highly highly recommend!
-
July 2023 by Tiffany Coleman
Absolute best customer service! Julie was so patient and had several customers at one time and she was the only one to help. She was delightful and didn’t show any frustration with all the customers she had at once. She was efficient in helping me and knew the products well. Also, the warehouseman waited for us on a Friday evening because we ran into some traffic. Great team! Great experience!
-
July 2023 by Jennifer Swearingen
Julie at the Cool Springs store was my salesperson for the second purchase experience. She is phenomenal in her customer service and has a great product to sell. I’m adding an additional tempur pedic bed to the household. Great experience with Julie both times we’ve worked together!
-
June 2023 by David
Staff was courteous, knowledgeable and helpful. Julie listened to our needs and showed us all types that fit our requests. She answered all questions and allowed us time to discuss and test our choices. I recommend visiting Julie for your next purchase.
-
June 2023 by Rachel LaVay
Julie was amazing!!! She knew exactly what mattress I needed. Wonderful customer service!!! I would highly recommend Julie and this location. My back and neck Thanks you very much!
