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March 2024 by Robert Carden
Absolutely disgusting. I loved going to this location, but ever since there’s been new management. It’s been going downhill. Serves curse and managers let if happen. What kind of establishment allows that kind of behavior? Will not be
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February 2024 by Stephanie Smith
We've eaten here several times and always great!
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January 2024 by Keith Martin
My son and I tried this restaurant. I highly
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January 2024 by Bbqhound49 W
Really good sandwiches. Staff is short of help and the prices are stupid high so only a stop with some type of deal.
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January 2024 by Michael Welch
Apparently the McAlister’s in Cool Springs is under new management. They are cutting back on toppings and sauces … if you request a normal amount … you will be charged … there was hardly any chicken on the potato and I had to pay 55 cents for an additional chipotle sauce for my baked potato … that’s after spending $32 for two to dine. I asked for a refill on my strawberry lemonade and there was an extra cost for the strawberry puree they pump into the drink. They are going to tarnish what is normally a great dining experience.
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January 2024 by Brian Gentry
Very good salads, and large portions.
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December 2023 by Hayley B.
Consistently the worst service. It should not take 20+ minutes every single time I come in here to get my food no matter if it is packed or I am the only order.
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December 2023 by D
Very expensive for awful food. Left our plates practically untouched.
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December 2023 by Candi Kready
Ordered french dip and after 30 minutes (not busy at all) finally got cold sandwich, cold au jus. Just wanted to eat and go home after long day at work.
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December 2023 by Jimmy Monreal
Wait time for food was a bit excessive. This was my personal experience. There were people that showed up after and received their before. When I asked about my order it was simply they're working on it. After 30 min it was ready according to the manager but the server said otherwise. I ended up opting for a refund.
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December 2023 by Shana
It was disgusting. The cashier sweated all over the place. He wiped his sweat off of his head and then grabbed our drinks. He served food and clean tables. He never washed his hands or wore gloves. Never going to the Cool Springs Galleria McCallister's ever again.
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November 2023 by Remy L.
What a joke.... I should get a refund. My jalapeño Turkey ONLY came with turkey cheese and a SHIT ton of mayo, 2 gross pieces of avocado on a SUPER SOGGY roll. Missing bacon, tomato and chips. Don't order to go from here.
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November 2023 by Rob Burgess
At 6pm they apparently had no baked potatoes (which really was the only thing I wanted). I chose something else and was overcharged. I pointed it out several times but it didn't matter. The cashier (Cashier #3) did not care nor did he try to make it right. I swear I was overcharged for a regular sized drink. NOT happy. Check your order and check what they're charging you here. $16.11
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November 2023 by Julie Peterson
Ronnie was are server and she went above and beyond to make our dinning experience outstanding. She has an exceptional personality. The food was amazing also. Thank you again Ronnie for everything.
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October 2023 by Thomas Sicklesteel
Excellent food... one of the best sandwiches I've had...
