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April 2024 by Isaac Twigg
I went in the the galleria location. I was in my work clothes (loose fitting dress clothes) I haven’t been very fortunate money wise lately but I finally hit my big break and I went in to buy a nice suit dress shoes and all. The guy behind the counter looks me up and down and smirks and laughed when I asked to get fitted for a suit he says not sure you can afford it here maybe try JCPenneys calls out to the lady working (who was lovely) and says can you come help me out I’m busy and this guy woulnt leave me alone. I turned to the lady thanked her for helping me and left. I went and dropped $2000 in clothes at express and Dillards. Lost my business and everyone I know I will be sure to let them know about my experience. Customer service is a gift I guess that’s not something men’s warehouse strives for in there employees. Very embarrassing for me I felt judged and mistreated I’m not the type to sit here and leave bad reviews for no reason.
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March 2024 by Evan Woods
Jett was awesome! He helped me pick out my wedding tux and made the process very simple. He’s a great guy and the whole team was friendly and helpful. Thank you!
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February 2024 by stacy crawford
So many nice suits.Mitch went over and beyond to deliver a great customer experience for us.We'll be back
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February 2024 by Andy B
Alot of clothes to choose from. Nice place
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February 2024 by Busho
Great customer service, Jett helped me with ordering a shirt and a dress pants. So professional.
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December 2023 by Jimmy Johnson
Very helpful and good selection
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December 2023 by Elizabeth Chirinos
Beautiful store
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October 2023 by Audrey Williams
Terrible customer service. Ignored when associates were all standing around. Then didn’t have knowledgeable or helpful staff when they did try to help.
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October 2023 by Chaylen Sedam
Ask for Sam!!Incredible service. I purchased a custom suit and shirt and after recognizing an over tailored fit on the shirt (suit is perfect!) Sam went over and beyond to ensure I was taken care of in time for the upcoming event - somehow turning a poor situation into a positive one.This store has won a longtime loyal customer and is lucky to have Sam.
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September 2023 by marissa garcia
Strange experience walking in, I’ve gone to this location only a handful of times. The store manager was great but the other day I was helped by two guys who had little to no customer service skills. My husband asked to be measured/sized for dress shirts. The associate looked inconvenienced. Either way we grabbed shirts and checked out. The guy at the register was not friendly at all…Maybe my husband should’ve tried on the shirts at the store but he wasn’t offered and they ended up not fitting at all. We don’t live close to the mall so this was super frustrating to discover. I’m returning the shirts and going elsewhere.
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July 2023 by Derek Sullivan
Keeping it simple here, I came in because I needed a suit for a funeral. I didn't give that detail but the guy with the cool haircut (I checked the receipt for his name, couldn't find it on there) read the room immediately and helped me get a solid suit and helped with my style tie, shirt, belt combo stuff. And he made sure I stayed within my budget. I am very grateful for the help I got today.
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June 2023 by Neslie Brandon
We have been to this Mens Wearhouse 2 times now (with appointments) for help with wedding suits. Both times, my daughter was dismissed, not made a priority, and talked down to, even when she was the only customer in the store. I will never recommend this company for anyone needing help with suits.
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June 2023 by Neeshui angel
Stupid expensive to rent for 1 day. Item was the day before the wedding no time for adjustments! Took 2 hours waiting because there was nobody Hardly working. 2 people gave up and left completely frustrated with wait time. I had no choice but to wait.
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May 2023 by Arri Gibbs
Went with my boyfriend to get him fitted for two suits and we won’t go anywhere else now! The manager, Sam, was super friendly, eager to help us, and very knowledgeable! He made our experience a breeze. Thanks Sam!
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May 2023 by Tara Dawson
Would suggest another store, Had to return a tux I was told by an employee to bring back on a different day than they had in their system. Was charged a 2 day late fee because of their mistake. Not busy store, but takes so long to be helped. The Murfreesboro store is very nice, go there instead.
