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December 2023 by Juan Martín de Llano
I send business cards to print on 25 dec and received a mail that the cards were been printed by the next day 20 minutes after the store opens. I came on 27 dec and not only the cards where not ready, also they will take another 8 days to be ready because they are double face. I travel in vain and i will miss 7 bussines days without my business cards, im not even from nashville i will have to drive all over here just to get them that by the way cost me 30$… complete disaster, i dont know how much money i will loose with this one. They don’t even notice me that double face cards will take that long, would have arrange something else instead, i cant believe this, the gas, the hours i lose today and going to lose next week, disaster, if you only let me know i coulda have arrange something diferent, hours of work lost.. last time i purchase something from office depot, shame on you.
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August 2022 by Christi W.
Check store hours just in case. Made a late evening run about 7:30 to change out something purchased a few days ago. The new store hours aren't updated on Yelp so just letting you know they seem to be closing at 7pm. You may want to call before driving there if it's in the evening. Otherwise, love this store!
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July 2022 by David Pyle
Was actually surprised as I was able to find a couple of items on really good sales (Closeouts). The staff was nice and asked me if I needed anything. I did not get what I actually came in for, but I was more windows shopping at that point anyway.
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July 2022 by Mary T.
I wanted to hit an OfficeMax and realized that it's all Office Depot in Nashville. I ended up going to this one in Franklin. It was a clean store. Aisles were wide. Staff were around, but I never interacted with any of them. It's crazy to me that back-to-school promotions have already started. Maybe there are year-round semesters here? My grad school started in mid-August for the fall semester, so maybe it's not wacky. The clearance section is small. It's in the left back corner of the store. There were some nice tumblers, but I have enough of them!The washrooms are at the back of the store. The women's was clean and nicely stocked. I like looking at rolling computer bags. There were a couple that were on sale, but they are all black and boring.I enjoyed looking at the brush and calligraphy pens, too.It was nice to browse around. I didn't find anything that I had wanted, which my credit card was thankful for.(236)
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May 2022 by John D.
I'm surprised this store has a 3 star rating which is more than they deserve. I went in to pick up an online order and asked a cashier about the process because I have not ordered online here before. She was quite rude when I asked her where to pick up my items. So I asked to speak with a manager and spoke with Zach. He was just as bad as the cashier. It's like they don't realize customers have options to shop elsewhere. From now on I'll shop at Staples.
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February 2022 by Doug G.
This Office Depot is located on Cool Springs Boulevard and sits in the large shopping plaza alongside Bed, Bath & Beyond, TJ Maxx, Gamestop and several other eateries and retail shops. I stopped by in search of a drafting chair due to a higher than average desk I have at home. There were not many employees on the floor, so I was not able to get assistance in my search until I went to the register and spoke to the cashier. The cashier was super friendly and helpful. He offered to look up locations that may have them around the area, as drafting chairs were only carried at specialty locations or online. I wasn't that pressed, so I just asked for the location details. In addition to that information, he also offered other solutions for taller desks such as mountable keyboard drawers and trays. Sadly they did not carry those either, but it did give me good idea for a cheaper alternative. Overall, the location is dated and in need of an update, but the shelves are stocked and the service was top notch!
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January 2022 by Will E. Drummond (Will E D)
I left my jump drive by accident, after a print job, as they forgot to place it in my bag. When I returned to pick up the drive, my files were erased and someone had been using my drive for other customers' print jobs... UNACCEPTABLE!!!
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August 2021 by Beth S.
Staff is always so pleasant and helpful. Recently, I was buying a LOT of school supplies and had a couple of items to return. Branden was so kind and went the extra mile to help me. He called over a manager to look the item up and it was a total pain for the two of them but they were so great! Thanks for your help.
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September 2020 by Josh B.
WOW! I stopped in on a whim to see if their printing department could help with some stuff we needed for our MedSpa and marketing supplies. Zack helped me and explained the pricing and how long it would take. The total was $10 when we were going through a third party that would charge us triple the price, shipping and take weeks to deliver. This guy saved our business so much money and I will be going here to get all of my prints done. Thank you Zack!
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June 2020 by Steve T.
This is the most pathetic excuse for an "Office Max" ever. Customer service is non-existent. Quality of some products is far lower than one should expect. I will fully switch over to Amazon where I can count on quality products and helpful customer service. OD/OM is making themselves obsolete more quickly than it will naturally occur.
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March 2019 by Ashley W.
We use them for our color copying! Sherri is AMAZING! She's super helpful and the team is really fast about getting our copies printed. It's worth the few extra miles for us!
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September 2017 by John A.
This store is incredibly antiquated. Is it this state? The company in general or just this location, idk. Inside it looks like 1987. The one copy machine that they have looks to be a decade old and my $40 HP machine at home made a better copy. I don't know how they keep the doors open here.
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August 2017 by Elizabeth H.
this note is really to notify yelp that the telephone number is not listed correctly on yelp. the real number is 615-465-4766. this is not a rating on the store!
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December 2016 by Denny K.
Standard office and business supply company. Reasonable selection of papers, printer inks, display materials, school supplies, some furniture, and odds and ends for break room, cleaning and so on. Printing and copying services available. Nothing exciting, nothing notable.
