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March 2024 by B Howard
I ran out of gas and requested this towing service through Geico, they were over an hour late and the driver didn't communicate with me so I couldn't do anything but sit around hoping he would be on time. Ultimately I decided I wanted nothing to do with them so I canceled, jumped on a skateboard and got a gas can myself.
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March 2024 by Chioke Buckley
I had an extremely disappointing experience with Pantusa Towing. Twice they failed to fulfill their contract obligation to tow my vehicle, leaving me stranded and frustrated. Their lack of dependability is concerning, and I strongly advise against using their services if you value reliability.
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March 2024 by Mary Childerston
Pantusa Towing arrived in a timely fashion and allowed us to leave the keys in the car so we didn’t have to wait around for the car to be towed. The car was towed to the place we requested (my daughter’s apartment) and parked in a safe place. Super service all around!
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March 2024 by Doctorjonesb
Inconsirate of where they park. Don't care about the neighborhood they are in. They will block the entrances and block people in. Good job driver ?
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March 2024 by Steve Sturgeon
Blew a tesla tire on highway 65, Jeremiah arrived within about an hour with a temporary spare. We avoided a flatbed tow and could schedule regular service with tesla. Friendly, personable, excellent service.
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March 2024 by Laura Hunt
Excellent. Prompt and friendly. Say was the driver. He was wonderful. Very helpful and courteous. He was able to get my Tesla battery charged, saving me hundreds of dollars.
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March 2024 by Trish Saylor
The WORST experience ever. Waiting over 8 hours. We were told they were 10 mins away and 15 mins away, etc. Horrible communication. Required to use them because it’s a rental car company and we had issues with it. I’m pregnant and exhausted. No one answers or updates the tracker.
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March 2024 by Kendall Tresner
Wonderful service!! Highly recommend
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March 2024 by Kenya Brown
Kept in contact or arrival time and showed up promptly. Driver was great and knows what he is doing.
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February 2024 by jasmine Coleman
If you want your car left on the side of the road with absolutely no guarantee for your safety or that you will be picked up in a timely manner, go with this company. If you don’t mind being stranded, disregard for your safety, and dealing with condescending employees, you won’t be disappointed.
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February 2024 by Azaria Robinson
I have never received service like this, ever. Tow truck drivers are standardly slow with unreliable ETAs but never had an ETA extend by 4 hours and then canceled last minute with employees who don’t track their services. If you had half a mind, you would go somewhere, anywhere else.
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February 2024 by Angel
Omg Brett is a life savior. I was stuck and out of luck but he showed up and his personality is everything. I am really pleased. Thank you so much Brett.
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February 2024 by Benjamin Tilley
Dispatched a driver and job was canceled without my knowing due to no keys being with the vehicle. This fact was disclosed up front and when I called, I was met with animosity and kept getting cut off while trying to express my concerns. Was then told I couldn’t even rebook the driver for later in the day. Guess they don’t want the business. I would steer clear.
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February 2024 by Kmberly Parks
Curtis was so helpful and kind on the phone. He talked was me about my vehicle and even called and let me know after he dropped it off at the dealership. Very professional and concerned about my vehicle.
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February 2024 by Robert Pulliam, DMD, MS
Justin was prompt, courteous and professional! Had a great experience
