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April 2024 by Moon
great customer service and my order arrived very fast
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November 2023 by kyle mcdonald
I waited 45min in the store after papa track told me my pizza was ready. Worst experience ever!
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October 2023 by Haley W.
Do not order from this location if you like pizza delivered hot & on time. Over 2.5 hr delay on online order. No way to call since the phone was never answered!
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September 2023 by Melanie Lipford
Ordered online at 6:47 p.m. Got to Papa John's at 8:06 p.m. and they hadn't started making our order. While we were there, about 8 or 9bother orders hadn't been made. Not good business. They refunded the prepaid money but still is not good for business when you are looking forward to pizza.
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August 2023 by Rodney Rose
I went there to order a pizza and do a takeout. We prefer that you do an online order because I really don't want to take your order in person. The lobby area is really designed just for takeout. I'm sure most of their business is done by delivery.
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July 2023 by Joshua Evans
I called because whoever made my pizza forgot my cheese cup and put in a garlic cup i never ordered and smashed it inside making the box and pizza soggy. This is how they did me and had the nerve when I call to have a rude tone as if I did this myself saying "uh huh sure" after I said I could provide photos, and then after saying they'd replace it in a rude tone as I went to say "I hope I don't sound rude, the manager hung up in my face". Needless to say I contacted higher ups online and am leaving this hear. I bought this for co workers and now my boss is pisssed because the building smells like garlic. Thanks papa johns.
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July 2023 by Kelsey Miller
I’m convinced that the staff at this location just doesn’t care! I ordered a pepperoni and sausage medium pizza with hot lemon pepper wings for delivery. My order gets here and the pizza has pineapples only on it no meat. My wings came unsauced as well. I call and complain and I’m assured the correct order would be sent… WRONG AGAIN! This time it was even worse than the first mess up. The pizza isn’t cut and it has garlic crust… yuck!
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July 2023 by Alexis Marsh
Well the pictures show you i don’t understand how you work at a pizza place yet can’t cut/ aren’t even what so ever. Also i order this all the time and not once has the cheese bread ever been like this before it’s basically like a cheese pizza with how thick and how they left it having crust also not even piece what so ever.
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July 2023 by Joseph Van Wagner
Consistently late on the orders, they take forever to get them ready and move at a snails pace.
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July 2023 by Al Watts
Never delivered our pizza. DO NOT USE. Had to call credit card company for refund because Papa Johns would not answer the phone and help with the order.
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June 2023 by Elise Dewbre
I’m sorry, but after waiting almost an hour in the store waiting for our takeout order I have had enough. This is not the first bad experience I have had at this location with untimeliness. I placed an online order, was told it was ready for pick up, arrived and A WHOLE HOUR after the pick up time it still isn’t ready! While other people come in and out getting their food and others have to wait?!? This store has some major timely issues and customers are very unhappy. We will now be taking our business elsewhere. If you want fast accurate service do not come here!!! People should not have to wait in store 30+ mins or even a hour(!!!!) for one pizza that they placed an order ahead of time for. Not even sure there was a manger there because no one seemed to know what was going on. Very unprofessional behavior.
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June 2023 by Laura Watts
Ordered pizzas that never arrived while tracker said they were delivered. Store would not answer phone. Ended up having to cancel charge through credit card and never got any pizza.
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June 2023 by Ed Garza
Poor Customer Service. Will not answer the phone and forgot our order. Terrible Service. Do not order from this location.
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June 2023 by Jacob
Difficult ordering process, pizza tastes like cardboard, pizza made me sick, delivery was 49 minutes late, order was missing three items and they did not refund me for them. Do not patron this establishment.
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May 2023 by David V.
Ordered a pizza and a papadia. When it was delivered it was cold and it was the wrong pizza. Called not once not twice but we are currently on our 3rd call to them. It's closing time so I don't expect to hear back from them. The first 2 calls we got hung up on. Including the tip I am out $40. The sad part is when you call to place an order you don't get the store you get a call center that then sends the order to the store. And guess what we were just hung up on for the third time. Do not use this store. If you want a pizza go to Pizza Hut
