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November 2023 by Jody H
Great family activity for ourselves and our adult children while visiting the Franklin area during the holiday. Friendly staff gave us suggestions on where to ride since this was our first time in the area. The bikes were well maintained and easy to operate. The paths on the outside of town and in the parks were great. We rented the bikes for 2 hours, covered a lot of the area and had no trouble using our entire time. Highly recommend.
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November 2023 by Jessica M.
Highly recommend a tour with Pedego! The owner Kem is awesome. The bikes are very fun to ride. Franklin is a fun town to bike.
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November 2023 by Joanne Bridges
We had a wonderful morning riding out to Leipers fork. Very scenic and enjoyed Bob, our guide very much. Electric bike was so easy to use and not tiring at all. We rode almost 30 miles and still had plenty of energy to enjoy the rest of the day. :-)
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October 2023 by Jose N.
My Pedego bike that I bought in Franklin was giving me trouble in Michigan. The battery would not charge the bike would not start. I called the Pedego dealership in Traverse City and they wanted me to bring bike in and leave it overnight so I called Pedego in Franklin (closed but I left a message) Kim called within a few minutes, Kim walked me through, the battery sleep mode it started up and I was able to continue enjoying my vacation. Kim and her crew are very helpful. I love my Pedego bike the Rolls-Royce of all bikes.
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September 2023 by Garrett Paulson
Kem is the best!! I called about using a tandem bike for my engagement photo shoot, she was so nice and accommodating! The bike was in great shape and we have nothing but good things to say about working with Pedego of Franklin!
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August 2023 by Eric S.
We booked a tour on a day that the bike shop was closed. They were very accomodating over the phone and in person during the tour. The scenery was amazing!!! Some of the most picturesque views we have been able to experience during our trip to Tennessee. Maybe it's just better to see it from a bike. Beyond the views, our tour guides were great!! They kept us laughing but were really very informative during the trip. They know the best places to stop for pictures. Bob worked his magic, keeping us out of the rain. We thought for sure we were going to get wet, but a quick side trip, and we rode around it. I would definitely recommend going here for the beautiful views and the hospitality. If Rose is with you on the tour, you will definitely laugh also. It made for a great morning to break up the driving around.
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July 2023 by Victoria Petit
Great experience for a 1st time electric bike rider!! Awesome customer service, team went out of their way to make sure we were set up for success. Would highly recommend! Great way to check out the scenic Franklin area.
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July 2023 by Christine Reed
Took the guided tour of the Natchez Trace with a group of friends. It was apparent pretty early on that my bike's pedal assist wasn't working consistently. The guide rode it and assured me it was working, but when I tried it again it still did not work consistently. Sometimes it worked well while at other times it did not seem to be working at all. At the halfway stop, the guide switched bikes with me and the last half of the tour was much more enjoyable on a fully functional bike.
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April 2023 by Not Y.
Did a 35 mile guided e-bike tour. Super fun, bikes were high quality much better than I have rented at other shops. Excellent way to see rural Franklin, no way I would have been comfortable finding my way around, plus you really get to view and enjoy the houses and landscape better than driving in a car. Highly recommend this outfit.
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March 2023 by Chrystal D.
I had the best day touring with Kem on the Downtown Franklin Historical Tour!! She is extremely knowledgeable, and the history she shared as we rode around the town was fascinating and engaging. Franklin has a rich history, and riding the bikes allowed time to experience the landmarks and hear intriguing facts about this beautiful city. She captivated my attention, and I truly had the most enjoyable time. The day was a real treat and I didn't want the tour to end. I only regret not taking this tour earlier. This tour is a must for any newbies to Franklin.
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October 2022 by Chris S.
This was such a great experience that we returned with more family. Franklin has beautiful safe trails and Pedego has first rate equipment. They train you before you go, don't hesitate to take advantage of this experience!
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October 2022 by Karen H.
As Franklin ambassadors, we received a free offer to rent a pedego for an hour. Went to Franklin Pedego which is conveniently located in downtown Franklin and we could not believe how much fun the bikes were!! Kim the owner is great, and she was so helpful in guiding us where to take our ride. The bikes are easy to operate and so enjoyable to ride. We just brought in an out of town couple for a rental on a beautiful fall day. The wife was a little fearful of riding so Kim switched her to a tandem with her husband and she had a blast! Highly recommend giving the bikes a try!
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October 2022 by Dennis Heckman
My wife and I did the 30+ mile electric bike tour. Our guide Bob made sure we had reliable bikes and we’re just challenged enough. Beautiful scenery and excellent customer service. Highly recommend.
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September 2022 by Merry Hewitt
Kem and Bob helped me out with an older Pedego that needed a little attention. They were very fair, kind, informative and offered great customer service, even though I didn’t purchase the bike at their store (purchased from a private seller). I eventually traded my bike in on a new Pedego from them. Their attention to detail and customer service is spectacular and it’s great to have a local business to work with and support. I’m a customer for life!
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September 2022 by Dianne Willard
Incredible experience for a first-time e-bike ride. Kem provided us with detailed instructions, great places to stop for lunch and shopping, and was delightful to work with. It’s a great way to see Franklin while having lots of fun!
